Apple patches iOS 4 Exchange issue
It hasn't gotten quite the attention of the iPhone 4's antenna problems or its proximity sensor troubles, but iOS 4 has caused some heartbreak for corporate users who connect to Exchange servers -- checking mail or syncing contact and calendars can stall out interminably, with no option but to restart and try again. We've definitely had this problem ourselves, but happily Apple's right on the case with this one -- iOS 4 users who need to get their Exchange on can download an updated configuration file that seems to make things better. The new settings don't seem to do much other than increase iOS 4's idle timeout, but if it works, it works -- and in our limited testing things appear to be going swimmingly. Okay, that's one -- now let's polish up the rest, shall we?
[Thanks, Paul]
[Thanks, Paul]























Yes let's polish up the rest and give us new iphones
@Gabe Where's the rumored antenna fix (eventhough it's a hardware issue).
@Ninetysix
One step at a time
@Ninetysix my sources say 'stay tuned'
Nilay Patel, why only you post every APPLE news ?,
Do you proud so as a fanboy ?
:P
@Ninetysix
The reception is much better after applying this patch. Thanks Apple!
@potretr, why you horibble grammar?
Do you proud to not do good grammar?
@potretr
Poetrtr, you only why post engadget!?
WHY FOR YOU THEM!?!?
WHY FOR!?!?!
The first 5 digits of your iPhone's number on the back are part of the batch number, i.e. 88022. 88 is the factory designation, 22 is the time designation.
These batch numbers seem to preliminary tie antenna issues to certain batches. Respond to this thread with those first five digits and report on your ability to perform the "death grip" flaw to lose bars and/or drop calls. With enough responses, we might be able to show that a certain factory or time of manufacturing is responsible for a lack of anodization or polymer coating on an iPhone4. 1.7 million people bought iPhone4's in the first three days, and not everyone can replicate the death-grip issue. It is possible that is a manufacturing error but this is the only way to find out: compile the information available.
@potretr
cmon guys english probably isnt his first language, so give him a break.
But his post laugh make me did ..lol..
engadget comments are awesome.
@James Sonne
u really think people reading engadget actually bought an iphone 4...lol...
@Gabe
It's also possible that a few (but obviously not all) of the reported "dropped calls" issues are related to the proximity sensor issue not deactivating the touch-screen and people accidentally dropping calls. The proximity sensor issue could be a simple miscalibration fixed by software, but I do not know.
(I do not have an iPhone4, and do not have plans to buy one in the foreseeable future, but find the negative press to be mainly conjecture. The Anandtech article recently published shows that even though the iPhone4 undergoes more attentuation, it has a remarkably high SNR, resulting in clearer calls even with low signal.)
iPlague
it because Engadget COMMENT System fail guys,
Just Like Apple. :P
do you think the long sync times could be my fault :(
@James Sonne
Good point. I bet they E-Coated this metal and it's not thick enough to provide a barrier from our skin. An issue this easy to replicate had to be addressed before selling the phone. This could be more of a Foxconn mfg issue. Engadget should take your production number idea and track the results. 1.7million iPhones are not having this problem.
@Gabe I had issues and went to the apple store today and they swapped out my iPhone. Similar issues though.
@Gabe Windows Vista is to Microsoft as iPhone 4 is to Apple :D. Sorry.
@DoctarPeppar
Ok. Your reply is simply awesome. If there's one situation to use CAPS, this was it. Good stuff. Definitely hilarious. Keep up the good work.
@iPhone4 Antenna
Fundamentals are a crutch for the talentless
@hm9408
haha its more like Windows ME is to MS as iPhone 4 is to Apple. Vista was fairly stable with the right hardware and was actually a decent OS after SP2. But Win ME was a disaster on everything.
@Gabe
It's actually affecting non iOS4 users on the Exchange server as well. It seems if there is an iOS4 device connected to the Exchange server it will cause the problem on any device using ActiveSync. We have seen it affect several iPhone users on our network who have not yet upgraded to iOS4.
@Ninetysix
This isn't a firmware update, it's an installable profile.. Big difference.
HAHAHa WHOA! I didnt even know about THIS issue until just now!.... One small step for Apple... One giant leap for.... ugh... help me out here....
I saw "Apple patches" and i thought "ANTENNA YUS!" and then I saw exchange and let out a depressing -sigh-.
Downloading it anyway.
..I wait patiently for a fix of the bigger issues in the iPhone 4. I still want one. (Something must be wrong with me).
Hmmmm,
I use Exchange to sync with my Google account, but I haven't noticed any issues at all.
I'm guessing this probably affects enterprise users on Outlook rather than Google
@logicbombde
My phone was perfectly fine until yesterday. Today however, I was having issues with gmail, yahoo and yahoo messenger not 'pushing' data.
Pretty annoying actually. I'm glad they fixed it
Apple brainwashed these people and convinced them that Exchange was working perfectly and they needed to hold the iphone correctly to sync properly
@inspiron41 While i dont expect engadget to report evrry issue i do find it a bit odd that they wait until the issue is fixed to report on it even though they say they were aware the problem existed. This is more important than say, what the best newspaper apps on the ipad are.
I'm reporting I HAVE A SIGNAL!
@BHFoster
One bar here!
Five bars here!
But then again, I don't own an iPhone...
@loocas
Well that's gay, who wouldn't own an iPhone?
@BHFoster A perfectly straight guy with no insecurity problems?
Does Engadget cover anything other than Apple?
Is the news that slow in the world of technology?
How about Engadget devotes some of that up-to-the-minute analysis and updates on OTHER products that some of the population of Engadget readers care about?
Has Engadget lost its purpose and turned itself into a corporate payrolled media outlet?
Perhaps I should start a tech blog myself if that is indeed the case. At least I will be wealthier in the long run no?
@ConceptVBS
If my statement ring true, perhaps its time for a name change for Engadget. I propose Apgadget.
@ConceptVBS
http://www.engadget.com/exclude/apple/
@ConceptVBS Since the "What you Missed" post, Engadget has run 40 articles.
27.5% (11) Apple related articles
15% (6) Microsoft related artciles
10% (4) Android related articles
Or, if you look at it from another point of view:
72.5% Non apple related articles
I mean, if it offends you THAT much that you just can't scroll down to the next post, I don't know what to tell you.
Here's an idea: don't go on engadget! Take your bitching and moaning somewhere else.
lol
That's a step in the right direction........ (as my girlfriend says)"I GUESS "
It's super funny when a feature that has been working fine breaks -- guess they don't know what regression testing means.
Engadget:
"iOS 4 users who need to get their Exchange on can download an updated configuration file that seems to make things better"
You want to tell us HOW we get the updated configuration file? It would be helpful. :)
@lemonsoju Try the Source link at the bottom of the article.
Or:
http://support.apple.com/kb/TS3398
@Dorv Cheers
@lemonsoju No problem.
They should have linked it in the body of the post though :(
@Dorv
?? YOU SHOULD HAVE CHECKED ITUNES FOR SOFTWARE UPDATES
i feel bad for anyone who thinks the antena problem is a software issue.
@theehokage
Or people that think every phone doesn't have the exact same problem.
The difference is on the iPhone it's visually OBVIOUS where to put your hand to mess with the antenna. Good thing only 10% of people are left handed, and.. oh yeah hardly anyone holds it like a monkey.