HP Photosmart D110a ePrint printer earns 5-star reviews despite lacking ePrint... wait, what?

See the bullet for HP's new D110a Photosmart e-All-in-One that says, "HP ePrint for printing anywhere." Well, you can ignore that for now. While HP proudly lists ePrint -- the ability to print PDF, JPEG, and MS Office documents received as attachments from any email-capable device -- as a flagship feature on its newest line of web-connected printers, it's not a working feature and it won't be until a software update is pushed out at the end of the month, according to support forums. Unfortunately, there's no notice of this on HP's own retail listing for the D110a (HP's first ePrint-capable printer), Amazon, or in brick-and-mortar shops like Best Buy. And curiously, that trio of 5-star "customer reviews" on HP's own site fail to mention the missing feature at all. Instead, owners will only discover this after calling the HP help desk or checking the growing list of disgruntled rants in HP or Amazon support threads. Not cool HP, not cool.

[Thanks, Cliff W.]

[trumaner Posted Jul 5th 2010 11:17AM]

YES - It's true - I bought one at Bestbuy yesterday, installed, set up and laughed, then cursed, when it told me it was coming soon.... I returned it, along with my ink for another HP printer and bought and Epson.
HP has THE worst software on the planet AND now this...what a joke. I spoke with my wallet.

[dave1812 Posted Jul 5th 2010 11:58AM]

iPhones that can't make phone calls...HP printers with advertised features that don't work... I'm not one to tout big government, but there REALLY needs to be a lot more consumer protection laws with HEAVY FINES and other consequences for companies that stick it to the consumer.

[Chris7197 Posted Jul 5th 2010 1:22PM]

@dave1812

I'm pretty sure I've made a phone call from my iPhone 4 before...

[Min Posted Jul 5th 2010 1:12PM]

I'm more interested in WebOS on printers.