Switched On: The Galaxy S paradox

But the handset will encounter anything but a level playing field in its respective portfolios. The Galaxy S will provide a good lab in which to study how much motivation to push a high-end portfolio device counts versus the muscle of having the largest subscriber bases but stronger handset competition. With the Galaxy S's lack of exclusivity already dampening some carrier enthusiasm for promoting it heavily, it appears as though the handset's impact goes down as the number of carrier subscribers goes up. Let's look at the universe of Galaxy S distribution. T-Mobile: T-Mobile has the most incentive to push the Vibrant, its Galaxy S device. While the carrier has certainly been a great supporter of Android, its Android portfolio hasn't been so great. Since launching the G1, the first Android device, most of its handsets have had relatively small screens. All that it has at the high-end is the Windows Mobile-powered HTC HD2, with its 4.3-inch display that could be considered "too big," and an operating system that is most certainly too old. The Vibrant will easily stand out as the strongest smartphone it has to offer.
Sprint: Sprint is the second-most motivated carrier to push the Epic 4G, its Galaxy S device and its second 4G device after the HTC EVO 4G. The Epic 4G's relative desirability to the EVO's is somewhat like the Vibrant's to the HD2's. The Samsung handset features a screen size that, while still large, is a bit more manageable. The Epic 4G is also the only Galaxy S device to feature a slide-out keyboard, which will provide more differentiation not only versus the other Galaxy S models, but also versus the EVO 4G. Epic 4G sales help Sprint make the case for the superior speeds of its 4G network and allows additional revenue via the carrier's $10 per month 4G-capability surcharge.
AT&T: This is a closer call, but AT&T is more motivated than Verizon Wireless to push its Galaxy S model, the Captivate. Of course, AT&T's smartphone portfolio is far from hurting. In addition to carrying the iPhone exclusively, the carrier likes to tout that it is the only one that offers all major smartphone operating systems to its customers. But AT&T was also the last of the major carriers to launch an Android device, and it has an interest in diversifying its high-end smartphone portfolio from being so iPhone-centric. As with T-Mobile, the Galaxy S will be AT&T's premiere Android device, and its new tiered pricing plan can be an effective aid in drawing new, more budget-conscious consumers into the smartphone fold.
Verizon Wireless: Via its major Droid advertising campaign and use of buy one-get one promotions, the nation's largest carrier has done more to further Android's market share in the U.S. than any of its competitors. Verizon, though, has the least to gain from pushing its Galaxy S device, the Fascinate, which lacks the Droid branding that the company has applied to other exclusive high-end Android smartphones. The Fascinate's screen may have advantages versus that of the Droid Incredible and Droid X, but its size fits squarely between those two models. The Fascinate will likely cannibalize the Droid Incredible given that the former has the specification advantage at the same price point. Verizon is also rumored to have the Droid 2 on tap, an exclusive it has more interest in promoting, particularly as that product will update its only high-end Android device with a slide-out keyboard.






















@zob
Bingo!
Media is all bogus nowadays with few exceptions. Nothing but nonsensical propaganda.
I thought Samsung would push Galaxy S as a brand instead of giving it these silly aspirational names for each carrier. Customers like ubiquity, and it'd feel comfortable knowing that you can get a Galaxy on any carrier. Android isn't even mentioned by some of the carriers, and beside wouldn't Samsung want to differentiate from other Android phones?
Christ, Android is now just like the PC world...meaning, your shiny awesome expensive new Android phone will be obsolete in 6 months or less. Fantastic! /sarcasm/
@jrox
I don't understand where this envy is coming from. Even though it's not the fastest anymore or has the best camera I still love my Droid and do not wish I had a Droid X, Galaxy S, Evo or whatever. In another year or so something better will be available.
(slightly jaded N1 early adopter)
I actually think Engadget's prediction on the success of Verizon's Galaxy S variant (Fascinate) is undeveloped -- analyzing the trends of today's market, many customers will stick with what they know: the Incredible is advantageous in the amount of advertising Verizon has done for it, and the cell phone itself carries the prestigious Droid name. Also, one of the biggest downfalls that really could've made these Samsung smartphones shine is its UI. There's a reason the Motorola Droid, built with only stock interface, never sees a shortage in terms of supply. HTC's Sense is powerful and practical on Android, and I believe this is what will triumph over Samsung's crippled TouchWiz. I'm not sure as to why they brought the experience over from their other TouchWiz phones, many of which aren't even smartphones. It's ugly, its slowness is apparent, and it just doesn't simplify smartphones in a visually appealing way. The Fascinate's exterior is also boring...
What about US Cellular? It's a major regional carrier!...
M.C.W.D.N.
I think they should have used the same product name on every carrier. I think it will just lead to confusion in the consumers mind, and they will think its 4 totally different products. Of they just called it the Galaxy on all carriers, and heavily promoted the phone themselves, they would probably sell more phones because people would see that their own carrier has it and they dont need to switch plans. Your regular consumer isnt going to know its the same underlying phone.
Im sure samsung would have preferred that, but the carriers demanded unique names.
@irfan FYI.. Galaxy S is printed on the back of the phone.
As much as I'm loving my Captivate, I gotta say TouchWiz is an absolute killer.
Do an article about how terrible TouchWiz is, please. Samsung needs to know they're losing sales with this ugliness. I've spent a few hours every night since I got the phone searching around trying to find a way to remove TouchWiz. I'm waiting for a ROM to replace the stock ROM with and that's just now how owning a new gadget should be.
@al3xstone There's an app for that....ADW Launcher and Launcher Pro.
@al3xstone
I could not agree with you more. Check out ADW launcher or LauncherPro from the market or Appbrain. LP is more popular, but I prefer ADW. Both are very much like the stock Android launcher found on the Nexus One. I hate to admit that I love this phone. The super amoled screen is why I bought the device. The screen alone makes this phone worthy in everyone's Android arsenal.
@al3xstone
This phone is about the hardware not the silly iPhoney skin or case. By imitating the iPhone's look, Samsung seems to have misunderstood that the market is very divided into those who want an iPhone and those who reject it.
I will get the Fascinate and immediately install a launcher or re-image if one is available.
No physical Flash for camera but really really great phone, coz its running android n can get App's from samsung aswell.
It is so sooo sad that Android apps are really reallyyy crappp!!
Please somebody tell Google. 50-superb-Apps wud be gud enough to roll the phone market to different height.
Android Apps n games are really looow standard n crapp.
DEVELOPERS DEVELOPERS DEVELOPERS !!! .....HELP!!!!!!
@irav
Biggest problem with Android...likely caused by fragmentation. What would compel a large commercial developer to invest millions to create some awesome 3D game if it won't play on half the Android phones out there? Or if they have to make multiple versions? No, they will stick with iPhone and we will live with a lot of crappy apps. : (
These devices have horrible Screen Door Effect, and nobody is mentioning it.
I had the Captivate for a week, was going to keep it for at least 30 days to try Android, but it went back yesterday.
1. It's running Android 2.1, even though 2.2 is "out". Though to be fair, no Android phone in the US ships with 2.2 today.
2. The GPS fails to work many times. Seems to be an issue with the US Galaxy S release, as the T-Mobile Vibrant is also suffering. Sorry, if you can't work out of the box, I don't want it.
3. Tons of AT&T crapware that you can't remove, and half of it complains when your connected to WiFi, wanting you to be on 3G to suck down more data.
4. Tons of Samsung crap modifying Android. I'd talk to Android friends for help, and their response would always be "Oh, well, my Nexus One doesn't do that". Not real helpful to fix my issues, like a borked e-mail client where I can't see all my IMAP or Exchange foldernames.
5. It shipped with some sort of Adobe Flash (I'm assuming Lite), causing a bunch of sites that work fine on an iPhone or N1 to deliver broken content to the Captivate. http://live.twit.tv is a good example. Video works for iPhone and N1, Captivate gets an Adobe fail icon.
6. The USB mode the phone is shipped in won't work with a computer. Why? They set it to talk to the Samsung Keis software, a media package not available for download or use in the US.
I'm sure some of these issues could be resolved, but overall it was a pretty crappy out of the box experience, and ultimately the GPS issue is what forced my hand to return it. The "fixes" that are around out there wouldn't ever fix it for me properly, and I got tired of having to hack my phone just to get it to work right. If these vendors can't ship working products, I'm not going to support them.
@drakino
"6. The USB mode the phone is shipped in won't work with a computer. Why? They set it to talk to the Samsung Keis software, a media package not available for download or use in the US."
You made a good move by returning the phone. Anybody who can't figure out how to change USB connection mode from Samsung Kies to Mass storage, Media player, or PC internet should be using an iPhone.
@bj55555 Even when I did change it, it failed to do anything. As noted in the Engadget review:
One major annoyance we noticed is that neither the Captivate nor Vibrant were able to connect to our Macs in mass storage mode, and only the Captivate could connect to PCs. In practice, what that means is that transferring media and big files to and from your phone becomes quite a bit trickier (and slower) because you've got to use Bluetooth or something like an SD / microSD reader. We were able to connect them using Media Transfer (MTP) mode, so that's an option if you've got an app like iPhoto, Lightroom, or Image Capture available and you just need to move media.
Only later was it discovered that the phone had to be in USB Debugging mode to work properly. Really? Even my Nexus One owning friends had no idea why it wouldn't work initially, and why USB Debugging fixed it.
@drakino
My Captivate transfers files just fine via USB connection. I don't know what your problem was. We even tried it on the Mac and it worked there as well.
@drakino
Have you tried downloading the latest USB driver for your phone?
http://www.samsung.com/us/consumer/mobile/mobile-phones/at-t-phones/SGH-I897ZKAATT/index.idx?pagetype=prd_detail&tab=support
Right now they're positioning themselves as a dark horse power user brand. It'll be interesting to see if the strategy works.
My guess, Samsung is going to sell as many millions of Galaxy S as they can manufacture those awesome 4" Super AMOLED screens. And I think in the USA they are going to sell most through Verizon, second most through AT&T, third most through Sprint and fourth most through T-Mobile.
Although I am perhaps most looking forward to the Samsung YP-MB2, which may be a $250 Galaxy S without needing to subscribe to any of those ridiculously expensive $2500 contracts. I just wish someone would sell those Android super phones at $250 unlocked with 3G and 4G antennas built-in as well and unlocked SIM card slots.
@Charbax
Globally, they've already sold a million Galaxy S phones in a few weeks.
So... what have we all learned?... I think this article needs a conclusion
Yeah ... sammy be damn with their non exclusive deals and their stupid "let the consumer decide which carrier he thinks is the best" policy.
I just hate them.
Really WHAT in the world can be done to satisfy you ? (excluding Apple branded thingy)
The Droid Incredible Is in short supply because HTC can't get enough screens. Verizon should promote the Fascinate until it can catch up with demand for the Droid X.
@wshwe
This
So Engadget, having choice is a bad thing?
I applaud Samsung to having the balls to introduce all these phones on ALL of the major carriers (including the 2 small regional carriers US cellular and Southwest something).
Your suppose to be on the side of the consumer, not the producer Engadget.
I agree with some points of this short article, but it's forgetting a GIANT factor. I've ALREADY seen more TV commercials for the Galaxy S series in the last few weeks than I have for any other phone. I see adds all over the internet. The carriers may not end up pushing this very hard, but uhm... forget about Samsung did you? They are pushing the SHIT out of this.
@Mattemer Oh and here's another TV commercial.
Oh and maybe someone already said this, but isn't it convenient that Samsung is unable to keep up with the screens for their phones for every other manufacturer the same time they are releasing their new phones on all major carriers? I find it funny.
I'm still not convince on buying the Galaxy S. I'll wait till October if theirs anything else new coming to AT&T.