Server outage turns Harmony Link into a paperweight
byBen Drawbaugh||February 5th 2012 at 11:42pmFebruary 5th 2012 11:42 pm
The Cloud is great place right? It's all puppy dogs and ice cream, until it isn't. We'd suspect that's what Harmony Link users who ditched their old school remotes for an iOS device are thinking right about now. You see while typical Harmony remotes are only programmed via MyHarmony.com, the Harmony Link apparently requires a quick phone home to work at all. That's according to a number of users at Logitech's forums starting yesterday morning claiming their Harmony Link is now a "very nice and sleek paperweight," only showing an error when they try to turn on the TV for their not-so-super Super Bowl party tonight. While we're sure this is a temporary problem and the servers will be restored before too long, it does make you wonder why Logitech would design a solution that wouldn't work at all when a server can't be contacted.
Update: According to Logitech, the issue is fixed."As soon as the issue surfaced Logitech worked as quickly as possible to restore it, and the server is up and running again." [Thanks, Kevin]