To be completely fair, Pandigital officially called it quits back in July of this year, when it handed the remaining of its assets to a liquidator in order to comply with the don't-call-it-a-bankruptcy process. Now, however, the creator of that 7-inch Novel slate has been contacting former customers -- that are experiencing tablet woes -- to let them know it will no longer be able to offer such customer service, noting that "due to this liquidation process any further requests for warranty replacements cannot be honored." Given its earlier filing with the Credit Management Association, the notice doesn't exactly strike us a surprise, but it does tell us not to expect the Supernova maker to splash a comeback any time soon. You'll find the original email sent to troubled customers right after the break.
Due to this liquidation process any further requests for warranty replacements cannot be honored.
Please be advised that Pandigital, Inc (the 'Company'), executed a General Assignment for the benefit of its creditors in favor of Credit Management Association on July 13, 2012 (the 'General Assignment'). A general assignment is a common law means of concluding the affairs of an insolvent debtor as an alternative to the Chapter 7 bankruptcy process. Pandigital is currently in the process of liquidation by the Assignee.
You are receiving this email as you have recently been shipped a warranty replacement for a Pandigital product.