As is the norm for games of this type, we had ramped up a large workforce to develop a game of vast scale, and ramped up our customer service to handle the expected questions and community needs of The Elder Scrolls Online at launch. Now that we are nearly 6 months post launch, we have a thriving online community in a game that runs smoothly. We have adjusted staffing to meet the ongoing needs of the studio, which continues to operate with a large work force.Former ESO animator Nate Walpole attributed the apparent layoffs to the team's large size and the unpredictability of the MMO industry:
We remain strongly committed to The Elder Scrolls Online, and continue to invest heavily to develop new content for PC players, prepare the game for its console launch, and handle our planned expansion into important international territories. As for customer service, we continue to operate large support centers in Hunt Valley, MD and Galway, Ireland.
Large layoffs reported ongoing at #ZeniMaxOnline today. MMO dev coupled with a #huge team size - GL and reach out if you need contacts. :(0Massively extends its sympathies to those affected.