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Just in case you were wondering why Comcast is suddenly ready with TV service for people who prefer to watch over the internet, the earnings report it released today can show you why. For the first time (albeit by a narrow margin of 22.55 million to 22.3 million), the cable giant has more high spe...

July 23rd 2015 at 3:41pm 0 Comments
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The latest (and most interesting) entrant to the cord-cutting TV wars is here: Comcast. Tonight the company announced Stream, a service that delivers TV exclusively over the internet (Correction: it is "IP-based managed network" connection, check after the break for why that matters) to phones, ta...

July 12th 2015 at 11:04pm 0 Comments
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If you're a baseball stats hound, you probably don't enjoy tearing your eyes away from the game just to dig up facts about the latest at-bat matchup. You might not have to distract yourself for much longer if you're a Comcast subscriber, though -- the cable TV giant has introduced a Baseball Extra...

June 29th 2015 at 3:55pm 0 Comments
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Comcast is going 4K in a big way this year. The much-hated cable giant just announced that it'll be rolling out a new version of its Xfinity X1 set top box later this year that will bring 4K programming to even more of its customers. So far, Comcast has only made its Xfinity 4K offering available...

May 6th 2015 at 10:17am 0 Comments
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Comcast is bringing its twice-as-fast-as-Google-Fiber internet service to northern California. Potential customers will need installation of professional-grade equipment to access it and, you'll have to be near its fiber network -- Fresno, Monterey, Sacramento and the San Francisco Bay Area are am...

April 18th 2015 at 7:01pm 0 Comments
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Cable companies like Comcast have long touted "TV Everywhere" that's available whenever and wherever customers are, but a number of restrictions sometimes made that moniker hard to take. In 2015, its claim being pushed harder by more than just Netflix and Amazon, as competing internet-only TV serv...

February 17th 2015 at 3:31pm 0 Comments
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Years of being dinged for ineffective and unresponsive customer service may be catching up to Comcast, which is finally responding with some much-needed tweaks. Charlie Herrin became its SVP of Customer Experience in September, bringing new features to the My Account app (iOS, Android) that track...

December 19th 2014 at 5:35am 0 Comments
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It's almost time for CES to come around again, but Samsung and Comcast are just getting around to fulfilling the promise of 4K streaming they made at the last show earlier this year (DirecTV launched last month). The Xfinity in UHD app arrives today on Samsung's 2014 Ultra HD TVs (which also have...

December 18th 2014 at 8:46am 0 Comments
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When it comes to offering great customer service, Comcast's reputation on the matter is far from being healthy. Every now and then, the company gets put on the map for making its subscribers go through rather tedious experiences -- to get an idea, just listen to the recording of this call. But Com...

November 25th 2014 at 2:27pm 0 Comments
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In the midst of attempting to gobble up its largest counterpart, battle Netflix on net neutrality and face down customer service scandals, Comcast is still slowly extending its new TV platform. The latest addition to its X1 setup is enhancing the cloud DVR feature that CEO Brian Roberts showed off...

October 1st 2014 at 10:01am 0 Comments
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Comcast has just transformed part of Houston into a WiFi commune by activating 50,000 residential Xfinity routers, according to the Houston Chronicle. The new service will give any Comcast client free WiFi access via those "xfinitywifi" hotspots, and is just the beginning of a larger rollout. As r...

June 11th 2014 at 11:01am 0 Comments