Recall -- Engadget

recall posts

Sony recalls some NWZ-W202 Walkman headphones over sweat-related issues (update: no recall, 'limited number of units' affected)

by Donald Melanson, posted Jun 23rd 2009 at 5:59PM

Sony's NWZ-W202 Walkman headphones may be great for folks looking for an all-in-one device to use while going for a run or working out -- just so long as they don't work out too hard, that is. Apparently, they have a little issue with not working if you sweat on them too much, which has now prompted Sony to recall all of the affected models. That includes both the black and pink versions, but only those within a certain serial number range. Hit up the link below to check to see if if that includes yours and, in the meantime, stay cool.

Update: Sony's dropped us a line to clarify that the original Sony Insider report is incorrect and that the issue is only affecting a few number of units -- hence, no recall. Here's the statement: "The intention of our announcement and support site was to facilitate voluntary customer exchanges for the limited number of units affected by moisture. To be clear, this is not a recall."

[Via Sony Insider]

HP recalls another 15,000 laptop batteries, this time in China

by Donald Melanson, posted May 26th 2009 at 4:32PM

HP just recalled a hefty 70,000 laptop batteries earlier this month, but it looks like it still has a few more fires to put out, and it's now recalled another 15,000 batteries sold in China. No reports of any actual "flames / fire" this time around but, as with countless other recalls, the batteries are apparently prone to overheating, and can indeed pose a pesky fire hazard. Word of specific models affected is also a bit hard to come by at the moment, but the batteries were apparently used in laptops manufactured between late 2007 and early 2008, and include models sold under both the HP Pavilion and Compaq Presario brands. If that sounds like your laptop, you can get in touch with HP China for a free replacement battery.

Canon's EOS-1D / EOS-1Ds Mark III leaking oil all over your precious images

by Joseph L. Flatley, posted May 15th 2009 at 3:27PM

As if the Canon EOS-1D Mark III autofocus issues weren't enough, the company has issued yet another service notice for it and its sibling, the EOS-1Ds Mark III. It looks like the cameras' mirror box has the potential to leak lubricant -- causing the excess oil to end up on the surface of the low pass filter, whereupon your award-winning pictures exhibit large, ring-shaped spots. So there you have it -- it wasn't your lousy photographic skills after all! The company has offered to repair the affected models for free, so make sure you notify customer support to get the ball rolling. Hit that read link for all the details.

[Via Adorama]

70,000 HP laptop batteries recalled due to fire hazard

by Darren Murph, posted May 14th 2009 at 3:13PM

It's been quite awhile since we've seen a major recall surrounding volatile laptop batteries, but it looks as if HP is the company bringing the topic back to the forefront. Announced today, the US Consumer Product Safety Commission and Health Canada, in cooperation with Hewlett-Packard, has issued a voluntary recall of about 70,000 Li-ion batteries. Reportedly, these cells can "overheat, posing a fire and burn hazard to consumers," and so far, the firm and CPSC have received two separate reports of batteries that have overheated and ruptured, resulting in -- wait for it -- "flames / fire that caused minor property damage." For a look at what units are affected, head on past the break -- oh, and if you're reading this on an HP lappie right now, go ahead and grab the fire extinguisher just in case.

Continue reading 70,000 HP laptop batteries recalled due to fire hazard

Canon confirms line defect on G10, denies existence of fourth-dimensional UFOs

by Tim Stevens, posted Apr 27th 2009 at 9:12AM

Streaky lines on your G10 photos? Don't call MUFON, hit up your local Canon repair center. The company is acknowledging an issue that results in small, horizontal defects like that pictured above. Apparently such aberrations seem to appear at random, regardless of camera settings, but the affected units' serial numbers are at least easy to pick out at the read link. Not exactly good news for Canon, hot on the heels of the 50D vertical banding fix, but at least it isn't attempting some sort of cover-up.

Update: LimeyHoya commented to let us know Canon USA has posted up the same notice, meaning you can now figure out if you're affected without having to ponder any abstract Google Translate koans.

[Via Impress]

Some of Acer's Predator PCs recalled: they'll set your games on fire, but also your desk

by Paul Miller, posted Mar 19th 2009 at 10:56AM

Those aesthetics aren't the only "dangerous" aspect to Acer's Predator gaming desktops. Apparently the insulation on some of the computer's internal wiring can become stripped, and has proceeded to short-circuit and melt internal components and the external casing in two separate reported incidents. Acer is recalling the ASG7200 and ASG7700 machines sold between May and December of last year, and customers can contact Acer for a free repair. Number of boxes affected? About 215. Not exactly raining fire in the streets, but we suppose those 213 remaining folks would like to know their Very Important Session of The Witcher is about to be interrupted.

LG recalls 30,000 830 Spyder handsets for crappy 911 connections

by Darren Murph, posted Mar 1st 2009 at 11:53AM

While things like copy and paste, multimedia messaging and video calling are nice extras to have, there's really only one thing that's most important when it comes to a reliable cellphone: the 911 functionality. Evidently, around 30,000 LG 830 Spyder handsets aren't having the easiest time dialing for help, with a product recall noting that a huge swath of 'em have "difficulty sustaining a connection or have poor voice quality on calls to emergency 911." It should be noted, however, that LG's actually being really, really proactive here, as it has only received a single report (and no injuries) to date. The Spyder phones affected have software versions T83LGV03 and T83LGV04, and you can hit the read link if you suspect yours is amongst that 30,000.

[Via textually]

LG Electronics recalls 45,000 LG 150 phones in Canada

by Darren Murph, posted Jan 27th 2009 at 3:42PM

Ruh roh. LG Electronics has just issued a voluntary recall of around 45,000 LG 150 phones in Canada, and for whatever reason, Bell Mobility has agreed to assist in cleaning up the mess. Of course, it probably helps that basically every single one was used by a Bell subscriber, but we digress. Reportedly, LG was "notified by one of the independent bodies responsible for the certification of mobile phones that the LG 150 mobile phone is no longer certified as meeting the Radio Standards Specifications 102 (RSS 102), Radio Frequency Exposure Compliance of Radiocommunication Apparatus," thus LG decided it best to go ahead and make this here move. Users who just so happen to be reading this while yapping on an LG 150 can hit the read link for all the pertinent exchange information, and watch out, 'cause it could implode into a furry ball of molten cuteness at any moment. Just kidding.

[Via IntoMobile]

Recalled: 35,000 volatile Sony batteries in Dell / HP / Toshiba laptops

by Darren Murph, posted Oct 30th 2008 at 5:25PM

Ruh roh. We're really, really hoping this isn't just the first of another long string of laptop battery recalls, but the US Consumer Product Safety Commission, in cooperation with a slew of other outfits, has just announced a voluntary recall of around 35,000 Sony laptop batteries. As you'd expect, the Li-ions in question "can overheat, posing a fire and burn hazard to consumers," and there have already been 19 reports of overheating including 17 reports of flames / fire and two reports of consumers getting mildly burnt. For the full list (and it's pretty long) of affected laptop models from HP / HP Compaq, Toshiba and Dell, be sure to give the read link some serious attention. Oh, and stop using that battery pronto if yours is one of the afflicted.

Rage Wireless Guitars recalled, chemical burns deemed too emo

by Darren Murph, posted Oct 23rd 2008 at 8:09AM

Performance Designed Products' Rage Wireless Guitar isn't the most well known Guitar Hero peripheral out there, but that's apt to change in a hurry after this. Said instrument has just been recalled after the company received a single report of a burn after the user self-pwnt him / herself by installing the AA batteries incorrectly. Apparently the circuit board within the axe is "defective" in such a way that it causes cells to leak if they are inserted in an incorrect manner, and thus, it poses a risk of chemical burn to the rocker handling it. Interestingly, consumers who own one are instructed to return the thing to the original place of purchase rather than PDP itself, so we'd recommend wrapping your arm in gauze and printing out the read link to help your case if you've trashed the receipt.

[Via SlipperyBrick]

Did you cheap out on a TV stand? It probably just got recalled.

by Darren Murph, posted Sep 24th 2008 at 3:08PM

Let's be honest -- after sinking a few large on a new HDTV, a few hundies on some overpriced cables and even more on HD programming, you weren't about to cough up another month's paycheck for a decent TV stand. For the 48,600 customers out there who purchased one of four different King Pao Enterprise TV Stands (likely sold and distributed by Studio RTA), you now have a product known for tipping over and ruining lives. The E Series, Fierro, Madison DLP and Madison 3000 -- all of which were sold at Best Buy and other big box retailers from May 2004 to August 2008 -- have been deemed unstable and unfit for use in your living room, and it's suggested that you cautiously remove your set and wait for a "repair kit" before it does the removing for you. Godspeed.

Raon Digital recalls Everun Note

by Darren Murph, posted Sep 22nd 2008 at 5:36PM

Maybe it's a netbook, or maybe it's a ridiculously small notebook. Whatever it is, it's recalled. Raon Digital has issued a recall for its delightfully tiny Everun Note due to a handful of "failure symptoms" detailed on its Korean website. Best we (and Pocketables) can tell, users hearing a high-pitched fan tone, seeing a "Blue Screen phenomenon," or getting torched by an unfathomably hot CPU have a problematic unit, and even if your battery indicator is acting wonky, you too are entitled to a replacement. It's not clear whether affected users will be gifted with a new unit or if they'll receive their old machine back in tip-top condition, but either way, we'd hit the read link and do a little investigating if you own one of these puppies.

[Via Pocketables]

Apple issues a recall for its 'Ultracompact USB Power Adapter'

by Joshua Topolsky, posted Sep 19th 2008 at 4:52PM

Hey, remember that tiny power adapter you got with your new iPhone? Well guess what? It could get a little dangerous -- so Apple wants you to swap it for a newer, less dangerous one. Apparently, the adapter's metal prongs can break right off, thus creating a "risk of electrical shock" and general mellow-harshing. The company issued a recall today for any of the "Ultracompact USB Power Adapters" which came with iPhone 3Gs in the US, Japan, Canada, Mexico, and "several Latin American countries" (don't worry, they've got a list). Check the read link to figure out if you've got the bad kind of adapter, and for goodness sake, be careful when unplugging that thing!

MSI Wind launch was delayed by ripped movies, family photos?

by Paul Miller, posted Sep 5th 2008 at 5:20PM

Here's an interesting, albeit confusing, story: we're getting word that MSI has recalled some Wind laptops running SUSE Linux, since some random oddities had snuck onto the disk image. Namely, illegal screener copies of movies and some family photos. That could explain MSI's temporary delay in shipping this thing out -- a preemptive recall -- but the when, where and what of the recall are a bit hazy, so we recommend rummaging around for the files just in case they're eating up your hard drive room or contain that one flick you were dying to watch with large "Screener copy!" signs flashing past.

[Thanks, Patrick S.]

Sony recalls are killing the bottom line

by Thomas Ricker, posted Sep 5th 2008 at 5:59AM

Look Sony, nobody's rooting for your recovery more than your pals at Engadget. But seriously, two major recalls -- first the $200+ million battery fiasco now 440,000 VAIOs -- in two years? No wonder your stock is at a 3-year low.