Sprint's year just keeps getting worse. After losing over 900,000 customers last quarter while posting a $344 million loss, the company insistent on advertising with faux soap operas and in black and white (and yellow) is hanging its head once more. During Q3, the carrier saw 1.3 million net subscribers head for the exits, and it also reported a loss of $326 million. According to CEO Dan Hesse, Sprint "has yet to turn the corner," warning that the process of turning things around would be gradual. Moving forward, the company expects gross additions to "stabilize," while the turnover rate is apt to remain at around 2.15%. In related news, the provider's stock price has sunk around 60% in the past six months, and while that's surely bad news to shareholders, not many other mega-corps out there are doing tremendously better.

[Via The New York Times]

We told you it wasn't over, and now, that once "manageable" $73 million payment could possibly balloon to upwards of $1.2 billion. As predicted, the prior suit -- which was held in a California state court -- has led to a far reaching class-action lawsuit that could "potentially cost the company as much as $1.2 billion." The suit alleges that the $150 to $200 fees violated the Federal Communications Act and laws in every state of the country, and when summed from 1999 to 2008, they total a magical $1.2 billion. Things aren't looking great for Sprint on this one either, as lawyer Scott Bursor is running the show. Who's he? Just a guy who was involved in getting Verizon to fork over $21 million for the same thing earlier this year.

[Via textually]

The National Football League and Sprint have been tied up in one form or fashion for years now, but the relationship is finally rounding third and heading for home. All mixed analogies aside, what we're saying is that the feature you've been clamoring for has finally arrived, and beginning tonight, select Sprint subscribers will be able to watch the entire Cleveland Browns vs. Denver Broncos tilt on their handset. Obviously, you'll need a Sprint TV-capable handset and an Everything Plan (or a $15 per month add-on) in order to tune in, but tonight's game -- which kicks off at 8:00PM ET on the NFL Network -- will be the first of eight games (televised solely on that network) to air via Sprint. Whether or not The Now Network can keep up with the action, however, remains to be seen.

We heard last week when Sprint launched the HTC Touch Pro at "select national retailers" that the device would be available online on November 2nd. Well, it's November 2nd, and they've kept their promise. The base retail price of the QWERTY smartphone is $579.99, but an "instant savings" of $180 combined with a $100 mail-in-rebate brings the price down to palatable $299.99 (with a 2-year agreement, needless to say). Of course, if you're really starved for human contact, you could always head over to a Sprint store and buy one in person, too.

Update: Had a little trouble with those read links -- all fixed now.

[Thanks to everyone who sent this in]

We've seen some pretty wild on-again / off-again relationships in the scandalous world of gadget affairs, but this one has been swinging from one extreme to the other at breakneck pace. Let's recap: after proclaiming that it was absolutely committed to iDEN in February of 2008, rumors then started flying that Sprint was looking to offload the whole thing and move on with life. A month later, the carrier's CEO practically confirmed that an iDEN network sale was still an option. Now, the seemingly bipolar company has issued a press release reaffirming its adoration for the chirping-est network this side of Oz, stating that "after careful review of the iDEN business, Sprint intends to retain and rejuvenate this important asset." Which could be PR speak for "nobody wanted this thing, so what other option did we really have?" Regardless of the truth, it seems the push-to-talk network that just won't die will live to see another day, but as history has shown, all that could change in a split second (or at Sprint Speed, whichever you prefer).

[Via phonescoop]

We know, you're just dying to say this is a complete shock, but we're here to inform you that it's not. If you'll recall, Cox dug deep to snatch up a decent block of spectrum in this year's 700MHz auction, and it even went so far as to promise a differentiated product that would eventually integrate with its other content and services. Sure enough, it's keeping its word. After spending $500 million on wireless capacity in its markets, president Pat Esser says it's time to turn things on. By relying on Cox's own 3G network (along with Sprint's, initially), the carrier will offer up an undisclosed amount of handsets that will "include a network address book that automatically synchronizes with home PCs" and allow remote programming of one's DVR. Furthermore, users will be able to access e-mail and voicemail that they receive at home right on their mobile, and ideally, subscribers could watch TV shows right on their handsets. Get ready for an awkward new rival in the wireless space beginning, um, anytime now.

Look, Dan Hesse is an intelligent individual, which means he knew good and well that he'd start a flame war when making one particular comment to the National Press Club in Washington. The CEO of Sprint casually proclaimed that he didn't feel Android (in its current form) was "good enough to put the Sprint brand on." In all fairness, Sprint has shown a friendly side to Google in the past, and he did promise to sell an Android-powered phone "at some time in the future," but asserting that Sprint is in the position to shy away from what's arguably the most exciting thing to happen to the mobile realm since the advent of the iPhone is, um, questionable at best.

[Via Android Authority]

Locked in a footrace with AT&T's Fuze to become the first US national carrier to launch a variant of the HTC Touch Pro, Sprint has announced that folks can start ordering the QWERTY smartphone this week from "select national retailers," making good on a promise made at CTIA last month. That's not quite as cool as a full-scale launch, but at least we'll start to get 'em in the wild in the next few days -- meanwhile, a more full-scale, fanfare-filled launch is planned for November 2 when the Touch Pro is made available online, via phone, and in all Sprint stores. Any Touch Diamond buyers feeling lingering regrets right about now?

Last summer, Sprint was the laughing stock of the major US carriers in terms of customer service. Fast forward 15 months, and the very same carrier is now sitting atop the pile. A recent report compiled by Pali Research has found that Sprint's wireless customer care response times were best in class, and just 2.5 years ago in its first survey, Sprint was dead last. The carrier answered a whopping 91% of calls that researchers placed to the care center in under 30 seconds, while 99% of calls were answered within 2 minutes. If you're curious how the other guys did, try this: Verizon grabbed the silver with 85%, T-Mobile followed with 43% and AT&T took home the award of shame with just 33% of test calls answered within half a minute. So, the real question is: have you Sprint customers noticed an uptick in service levels? And are you AT&T subscribers growing increasingly impatient?

[Via phoneArena]

Maybe someone forgot to mention to Sprint that the traditional colors associated with Christmas are red and (darker) green, but it's coming awfully close to getting in the holiday spirit with its pastel-splashed Centros. The two "new" Palms (which were leaked last month) will arrive in Olive Green and Vibrant Rose for $79.99 on a 2-year contract, but that's not all -- they'll also boast a "soft-touch finish that feels smooth and comfortable in the hand," 128MB of RAM (twice that of the original Sprint Centro) and a microSD card slot. Have a look at the new duo as early as October 19th at select retail locations and beginning on November 2nd in Sprint Stores, consumer and business sales channels, and online.

Hot on the heels of Lenovo comes Acer, which is somehow claiming "first!11one!" in the US market with WiMAX-enabled laptops. Introduced today in Baltimore in conjunction with the formal unveiling of Sprint's XOHM network, the Aspire 4930-6862 and Aspire 6930-6771 both include the innate ability to hop on a WiMAX network and surf at 4G speeds. As for specs, the former packs a 14.1-inch WXGA panel, 2GHz Core 2 Duo T7350 CPU, 3GB of RAM, WiFi / WiMAX capability, integrated graphics, a dual-layer DVD writer, 320GB SATA HDD, 5-in-1 card reader, built-in webcam, Windows Vista Premium and an $899.99 sticker. The larger 6930 differs only in the 16-inch 1,366 x 768 resolution panel, as everything else (price included) remains the same. Charm City residents can snatch 'em up right now at NewEgg and TigerDirect.

[Via DigitalTrends]

Not too keen on snatching your WiMAX via ExpressCard? Fret not, as ZTE's TU25 (which was leaked early last month) is fast approaching. Hailed as the only USB modem available (and certified, no less) for the launch of the XOHM network, the TU25 presumably allows users to plug it into a spare USB port, wave a magic wand and begin surfing the mobile broadband superhighway in Baltimore (and a few other places, we hear). There's a frighteningly small amount of details on this thing right now, but hopefully we'll have some of the more crucial aspects (price, release date, etc.) sooner rather than later.

Flying out of BWI to Chicago, Boston, Dallas, Philadelphia, Washington D.C. or Northern Virginia? Make sure you pack in that SWC-E100, because we're hearing that Sprint's XOHM WiMAX networks are already live in each of those locales. According to a XOHM representative at a booth in Baltimore, the networks in each of those cities are already up, though they aren't officially supported as they're still "being tested." If any of you XOHM early adopters happen to head to any of the previously mentioned regions, bust out your ExpressCard and see if you get lucky (and then let us know how it goes).

Now that Sprint's XOHM service is officially live in downtown Baltimore (and working in cars, phew!), how's about taking a look at the card that's handling the magic? Samsung's SWC-E100 ExpressCard, which was conveniently leaked by Sprint early last month, is a "simple, inexpensive" card that does a more-than-adequate job at placing you on the mobile broadband superhighway. Reviewers at PC Mag dubbed it a "solid first effort from Samsung for getting laptops onto Sprint's fast XOHM WiMAX network," and while the card "worked as advertised," the inability to work with EV-DO or any non-WiMAX protocol was sort of a downer. Furthermore, the card won't play nice with OS X and there's no external antenna port, but they do bundle a potentially important extra: a PC Card slot adapter for users with aging laptops. Bottom line? Not too shabby for $59.99 sans contract.