27AUG07 - AFTER CALLING LG SPENDING UP TO 2 HOURS ON THE PHONE EACH TIME, THE TV STILL DO NOT WORK. IT WILL NOT EVEN COME ON AND NOW THE ICEMAKER/ WATER DISPENSER DON’T WORK.
EACH TIME I CALLED THE LG SERVICE LINE (1-800-243-0000) I’M PROMISE GREAT SERVICE. HOWEVER, WHENEVER I ASKED TO TALK WITH A TEAM LEADER THEY WERE NOT AVAILABLE BUT PROMISED TO CALL ME BACK. NOT ONE TIME HAVE I RECEIVED A CALL BACK. THERE WAS ONE AGENT (MARTHA x7435) WHO ACTUALLY DID KEEP HER WORD AND CALLED BACK. “THANKS MARTHA”.
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MY EXPERIENCE WITH LG
JAN07 - PURCHASED REFRIGERATOR WITH TV.
APR07 - ICEMAKER WILL NOT MAKE ICE.
MAY07 - ICEMAKER REPAIRED AFTER 3 WEEKS.
JUN07 - TV START TO FUZZ – UP.
JUL07 - TV WILL NOT SHOW UNLESS THE DOOR IS OPEN.
13JUL07 - CALLED LG SERVICE DESK.
27AUG07 - AFTER CALLING LG SPENDING UP TO 2 HOURS ON THE PHONE EACH TIME, THE TV STILL DO NOT WORK. IT WILL NOT EVEN COME ON AND NOW THE ICEMAKER/ WATER DISPENSER DON’T WORK.
EACH TIME I CALLED THE LG SERVICE LINE (1-800-243-0000) I’M PROMISE GREAT SERVICE. HOWEVER, WHENEVER I ASKED TO TALK WITH A TEAM LEADER THEY WERE NOT AVAILABLE BUT PROMISED TO CALL ME BACK. NOT ONE TIME HAVE I RECEIVED A CALL BACK. THERE WAS ONE AGENT (MARTHA x7435) WHO ACTUALLY DID KEEP HER WORD AND CALLED BACK. “THANKS MARTHA”.