And you thought Sprint was catching flack
for denying an exceedingly small portion of its customers service. Turns out, Vonage rival SunRocket
has apparently shut its doors and abandoned the business -- all without a single warning or notice beforehand. Callers who recently dialed in for customer care reached an automated message saying that the firm was "no longer taking customer service or sales calls," and each individual that was employed at the call center has supposedly lost their job. As expected, no attempts by Reuters
to contact SunRocket were successful, so we still have no idea if paying customers will ever see a pro-rated refund if their service does indeed cease to exist. So, dear readers, are any of you feeling the SunRocket burn?
: Well, what do you know. Here's an article
suggesting that SunRocket has actually been acquired by Pluto. We've seen no confirmations as of yet, but we'll keep an eye out.
[Thanks for the update, Bob]