@waiownsyou I'm also haveing the same problems and I don't think these are just isolated instances. Dell has got a serious problem with who's putting these things together. And their repair hub is no better. I will only be satisfied once my problem is fixed. 1month and counting.
The whole line-up consists of the $60 Amps in-ears and $100 Tracks on-ear headphones, which both also come in slightly souped-up and pricier HD variations at $100 and $130, respectively.
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@waiownsyou I'm also haveing the same problems and I don't think these are just isolated instances. Dell has got a serious problem with who's putting these things together. And their repair hub is no better. I will only be satisfied once my problem is fixed. 1month and counting.