RIM experiencing another BlackBerry outage?
Ruh roh, did RIM have another widespread BlackBerry outage? Reports are popping up all across the internets that since as early as this morning BlackBerry users were unable to get their email on T-Mobile or AT&T, and possibly other carriers as well. From the sound of things though, Jim Basille's prayers to the fair and equitable Gods of Push Email were answered, as RIM issued the following statement:"Some customers using BlackBerry Internet Service experienced a delay this afternoon in sending or receiving email. The issue has since been resolved and no messages were lost. RIM continues to investigate the matter. Service for BlackBerry Enterprise Server customers was not impacted. RIM apologizes to customers for any inconvenience."
Oh great, just put many a young, connected couples' relationships in harm's way -- please RIM, won't you think of the yet-unconcieved children?
P.S. -If you're (still) having problems, sound off in comments! Let us know where you're at, who your carrier is, etc.






















Sprint 8830 no email at all
I was one of those effected by this, i resent my service books around 5pm EST and my mail started rolling in
My company uses BBs from a few service providers, and we didn't have many (if any) mass outages from out 2000+ phones.
maybe it happened earlier in the day, i'm on at&t in cali and my mail is rolling in fine at the moment.
scratch that. as soon as i sent my comment, i got an email that didn't come to my phone. nuts
i had problems this afternoon as well mail started rolling right after i resent my service books.
West coast, T-Mobile, Blackberry 8100, no email for the past 18 hours
Telus (Canada) - it's been on & off all day long ... I just got duplicates (all 51 of them)
Verizon 8830. I didn't have email from about 11am to 1pm today, and when I realized I wasn't getting any, I used the BB browser to download my service books. Two seconds after I did that, my mailbox filled up.
Yep, my Verizon BB email has been down all afternoon -- just starting to come back up now.
YEP. I'm STILL out.
Texas, no e-mail since about 0900 and counting
Cingular (AT&T) in KY - all appears fine right now: 11:33 am EDT
Several 'spurts' of queued messages yesterday starting about 9a.
Coincidentally, I'm trying to Enterpise Activate a Sprint BB as we speak and having issues, "server not responding".
at&t - Pearl - haven't been getting emails since this morning....still nothing....time to get an iPhone???
This is getting fricking old. If Rim thinks this is going to fly they can kiss my BB goodbye! (Uhappily Sprint BB owner)
VZW BB still down at 8:40 PM EDT.
My Verizon BB was down from 3ish to 8pm est
I'm using a BB 8703e on Verizon Wireless. I haven't seen an email come in to it since 9:00am Pacific.
-cntli
Southern California
Maybe no one likes you...j/k
No issues here or anyone at my company (at least from what I know....>2k users). Cingular/West Coast.
Work phone: 8700c, AT&T, no issues.
Wife's phone: 8703e, Sprint, no issues.
Both in Texas.
Wait... we're not getting email.
Oh, never mind; that's because no one is emailing us.
HOW DARE THEY. THIS IS THE LAST STRAW. I'M TAKING MY BUSINESS ELSEWHERE.
I am still pretty much down, haven't received any of my messages??? I am a Cingular/ATT Customer.
I had to drink by myself at happy hour for an almost an hour because my girlfriend didn't get my email saying I was there and to meet me, it was terrible! I had to watch ESPN and talk to the hot girl next to me at the bar!
Then I resent her service books from my Dash and my emails to her started coming to her 8700.
Rogers in Toronto Canada, didn't get any emails from about noon until 8pm, seems to back up and running now. Couple co-workers on Telus were affected as well, not sure if they're operational again though.
up in Canada, Telus 8703e, no problems all day.
Same here in Atlanta. bb wif ATT
Verizon service in Baltimore, MD. I had 10 users down today.
Current status unknown.
I have ATT. I called them at 8:30 pm and the morons said they were not aware of any problem, then after 20 minutes on hold they said there is a problem (no shit??) then said no fix time was posted. MY emails are coming in at 25-percent 6 to 8 hours old. It started at 10 am on Friday.
Seattle T-Mobile, I got an email from an imap account at 17:32, work at 16:40, I don't think there's any issue. I'll double-check my real inboxes to make sure.
Yeah I can send and receive. Note times given are PST8PDT: it's only 18:14 here right now.
Just confirmed. We're still down in Baltimore on Verizon.
I'll try the service books right now.
Telcel, in Mexico City is having problem with BB's too.
I'm in NYC. My Verizon Crackberrys have not been working all day.
I am on CellularOne in Elizabethtown KY, service has been out since 10am EST, I just called tech support and they said that they don't have a ETA of when the issue will be resolved. It has been working off and on today, was working great till 10AM, no e-mails from then to about 2:30PM, about 4:30PM they quit again and hasn't came back up.
I think it's time to invade Canada.
Verizon 8830 in central NY--been down all afternoon. Just resent service books to see if that fixes it. Very, very frustrating.
Bring it on, we might not have a great army... but do we have enough pure maple syrup to drown you all. :) haha
still out with Nextel
Monterey, CA on AT&T. No data service at all on a BlackBerry Pearl and a Treo 680. Going on three days now.
Calling Customer Care and getting put on hold involves a note about "heavy call volume due to technical problems affecting general data services." Somehow I'm not satisfied with the fact that "[their] technicians are working as quickly as possible."
New Orleans T-Mobile BB Pearl doing just fine.
Southeastern North Carolina on AT&T -- no bBerry service since noon time. 9:41pm, est .. its still out.
My mail is just starting to come through. Before a few minutes ago, I hadn't gotten any messsages since ~9AM PST on Verizon.
AT&T West Coast Northern California - No problem all day.
Aw. Are you guys suffering from withdrawal symptoms? How about just taking a day off and catch up tomorrow? I doubt if any of you lost a million dollar deal from not answering an email. Or did you?
Oh no my email's not... oh wait... i'm using a treo. my email always works.
Seriously- it's time like this when those of us with treos, and almost every other smartphone on the market remember why we didn't go with blackberry. I We can do anything we want with our phones and we've got no middle-man (or datacenter in canada) between us and our email.
But then again, i feel the pain of being confined in a closed minded banking/financial/law related business that thinks that blackberries are the best because they are secure- and they're secure because the government uses them... or being stuck on lotus notes...
blackberries were great back in the days of the 957 (i had one) and they were the only solution available. things have changed and there are much better solutions out there...
AT&T - NY/Long Island - Blackberry 8800 -
Been on the fritz for 3 days now, and hasn't worked at all today.
Live in the San Fernando Valley in Los Angeles and still haven't had an email all day. Sent multiple test messages (including one about 3 minutes ago [653PM PST]) and no luck. Friends on all different services also seem to be affected, three on T-Mobile (including myself), and one on AT&T.
There was an outage?
I am in Kentucky with AT&T, last email in my BlackBerry was 10:42 am EST, nothing since. Still nothing. I managed to get someone on the phone who told me that there were some "data issues" in the area. Phone and SMS seem to work OK.
was working fine until Oops no mail at 9AM EST today, Friday; it's still out at 10PM.