RIM experiencing another BlackBerry outage?
Ruh roh, did RIM have another widespread BlackBerry outage? Reports are popping up all across the internets that since as early as this morning BlackBerry users were unable to get their email on T-Mobile or AT&T, and possibly other carriers as well. From the sound of things though, Jim Basille's prayers to the fair and equitable Gods of Push Email were answered, as RIM issued the following statement:"Some customers using BlackBerry Internet Service experienced a delay this afternoon in sending or receiving email. The issue has since been resolved and no messages were lost. RIM continues to investigate the matter. Service for BlackBerry Enterprise Server customers was not impacted. RIM apologizes to customers for any inconvenience."
Oh great, just put many a young, connected couples' relationships in harm's way -- please RIM, won't you think of the yet-unconcieved children?
P.S. -If you're (still) having problems, sound off in comments! Let us know where you're at, who your carrier is, etc.


















Reader Comments (Page 1 of 2)
Cal @ Sep 7th 2007 8:17PM
I was one of those effected by this, i resent my service books around 5pm EST and my mail started rolling in
Quinton @ Sep 7th 2007 8:17PM
My company uses BBs from a few service providers, and we didn't have many (if any) mass outages from out 2000+ phones.
eric johnson @ Sep 7th 2007 8:19PM
maybe it happened earlier in the day, i'm on at&t in cali and my mail is rolling in fine at the moment.
eric johnson @ Sep 7th 2007 8:23PM
scratch that. as soon as i sent my comment, i got an email that didn't come to my phone. nuts
eric cumbee @ Sep 7th 2007 8:25PM
i had problems this afternoon as well mail started rolling right after i resent my service books.
Brian @ Sep 7th 2007 8:27PM
West coast, T-Mobile, Blackberry 8100, no email for the past 18 hours
atlosass @ Sep 7th 2007 8:31PM
Yep, my Verizon BB email has been down all afternoon -- just starting to come back up now.
TJ Solar @ Sep 7th 2007 8:43PM
YEP. I'm STILL out.
Tim @ Sep 7th 2007 8:35PM
This is getting fricking old. If Rim thinks this is going to fly they can kiss my BB goodbye! (Uhappily Sprint BB owner)
Andy @ Sep 7th 2007 8:38PM
VZW BB still down at 8:40 PM EDT.
chuck @ Sep 7th 2007 10:27PM
My Verizon BB was down from 3ish to 8pm est
cntli @ Sep 7th 2007 8:40PM
I'm using a BB 8703e on Verizon Wireless. I haven't seen an email come in to it since 9:00am Pacific.
-cntli
Southern California
Nomi @ Sep 7th 2007 9:16PM
Maybe no one likes you...j/k
alf @ Sep 7th 2007 8:41PM
Verizon 8830. I didn't have email from about 11am to 1pm today, and when I realized I wasn't getting any, I used the BB browser to download my service books. Two seconds after I did that, my mailbox filled up.
pablo_escobar @ Sep 7th 2007 8:42PM
No issues here or anyone at my company (at least from what I know....>2k users). Cingular/West Coast.
Christian Martin @ Sep 7th 2007 8:44PM
Work phone: 8700c, AT&T, no issues.
Wife's phone: 8703e, Sprint, no issues.
Both in Texas.
Wait... we're not getting email.
Oh, never mind; that's because no one is emailing us.
HOW DARE THEY. THIS IS THE LAST STRAW. I'M TAKING MY BUSINESS ELSEWHERE.
chad @ Sep 7th 2007 8:44PM
at&t - Pearl - haven't been getting emails since this morning....still nothing....time to get an iPhone???
Greg M @ Sep 7th 2007 8:49PM
I am still pretty much down, haven't received any of my messages??? I am a Cingular/ATT Customer.
cbritton @ Sep 7th 2007 8:55PM
Same here in Atlanta. bb wif ATT
wunderbar @ Sep 7th 2007 8:56PM
up in Canada, Telus 8703e, no problems all day.
mdphoenix @ Sep 7th 2007 8:56PM
Verizon service in Baltimore, MD. I had 10 users down today.
Current status unknown.
Patrick @ Sep 7th 2007 8:56PM
I had to drink by myself at happy hour for an almost an hour because my girlfriend didn't get my email saying I was there and to meet me, it was terrible! I had to watch ESPN and talk to the hot girl next to me at the bar!
Then I resent her service books from my Dash and my emails to her started coming to her 8700.
Phill H @ Sep 7th 2007 8:56PM
Rogers in Toronto Canada, didn't get any emails from about noon until 8pm, seems to back up and running now. Couple co-workers on Telus were affected as well, not sure if they're operational again though.
tim @ Sep 7th 2007 9:10PM
I have ATT. I called them at 8:30 pm and the morons said they were not aware of any problem, then after 20 minutes on hold they said there is a problem (no shit??) then said no fix time was posted. MY emails are coming in at 25-percent 6 to 8 hours old. It started at 10 am on Friday.
oGMo @ Sep 7th 2007 9:11PM
Seattle T-Mobile, I got an email from an imap account at 17:32, work at 16:40, I don't think there's any issue. I'll double-check my real inboxes to make sure.
oGMo @ Sep 7th 2007 9:14PM
Yeah I can send and receive. Note times given are PST8PDT: it's only 18:14 here right now.
mdphoenix @ Sep 7th 2007 9:13PM
Just confirmed. We're still down in Baltimore on Verizon.
I'll try the service books right now.
alf @ Sep 7th 2007 9:17PM
I think it's time to invade Canada.
Peezer @ Sep 7th 2007 9:39PM
Verizon 8830 in central NY--been down all afternoon. Just resent service books to see if that fixes it. Very, very frustrating.
Alain @ Sep 7th 2007 9:39PM
Bring it on, we might not have a great army... but do we have enough pure maple syrup to drown you all. :) haha
josh @ Sep 7th 2007 9:19PM
I am on CellularOne in Elizabethtown KY, service has been out since 10am EST, I just called tech support and they said that they don't have a ETA of when the issue will be resolved. It has been working off and on today, was working great till 10AM, no e-mails from then to about 2:30PM, about 4:30PM they quit again and hasn't came back up.
rickey @ Sep 7th 2007 9:21PM
I'm in NYC. My Verizon Crackberrys have not been working all day.
Dan @ Sep 7th 2007 9:25PM
Telcel, in Mexico City is having problem with BB's too.
jim @ Sep 7th 2007 9:38PM
still out with Nextel
Pete @ Sep 7th 2007 9:38PM
Monterey, CA on AT&T. No data service at all on a BlackBerry Pearl and a Treo 680. Going on three days now.
Calling Customer Care and getting put on hold involves a note about "heavy call volume due to technical problems affecting general data services." Somehow I'm not satisfied with the fact that "[their] technicians are working as quickly as possible."
Joe Kennedy @ Sep 7th 2007 9:38PM
New Orleans T-Mobile BB Pearl doing just fine.
candy-man @ Sep 7th 2007 9:41PM
My mail is just starting to come through. Before a few minutes ago, I hadn't gotten any messsages since ~9AM PST on Verizon.
stu @ Sep 7th 2007 9:43PM
Southeastern North Carolina on AT&T -- no bBerry service since noon time. 9:41pm, est .. its still out.
Michael @ Sep 7th 2007 9:44PM
AT&T West Coast Northern California - No problem all day.
Constable Odo @ Sep 7th 2007 9:44PM
Aw. Are you guys suffering from withdrawal symptoms? How about just taking a day off and catch up tomorrow? I doubt if any of you lost a million dollar deal from not answering an email. Or did you?
Ricky Ashe @ Sep 7th 2007 9:47PM
Sprint 8830 no email at all
Kenundrum @ Sep 7th 2007 9:47PM
Oh no my email's not... oh wait... i'm using a treo. my email always works.
Seriously- it's time like this when those of us with treos, and almost every other smartphone on the market remember why we didn't go with blackberry. I We can do anything we want with our phones and we've got no middle-man (or datacenter in canada) between us and our email.
But then again, i feel the pain of being confined in a closed minded banking/financial/law related business that thinks that blackberries are the best because they are secure- and they're secure because the government uses them... or being stuck on lotus notes...
blackberries were great back in the days of the 957 (i had one) and they were the only solution available. things have changed and there are much better solutions out there...
Robert @ Sep 7th 2007 9:55PM
AT&T - NY/Long Island - Blackberry 8800 -
Been on the fritz for 3 days now, and hasn't worked at all today.
Gilbert Tang @ Sep 7th 2007 9:57PM
Live in the San Fernando Valley in Los Angeles and still haven't had an email all day. Sent multiple test messages (including one about 3 minutes ago [653PM PST]) and no luck. Friends on all different services also seem to be affected, three on T-Mobile (including myself), and one on AT&T.
Maureen Flannery @ Sep 7th 2007 10:08PM
I am in Kentucky with AT&T, last email in my BlackBerry was 10:42 am EST, nothing since. Still nothing. I managed to get someone on the phone who told me that there were some "data issues" in the area. Phone and SMS seem to work OK.
Khris @ Sep 7th 2007 10:08PM
There was an outage?
Charles Green @ Sep 7th 2007 10:10PM
was working fine until Oops no mail at 9AM EST today, Friday; it's still out at 10PM.
Jenner @ Sep 7th 2007 10:18PM
I'm with T-Mobile in Washington, DC. My company has about 10 bberry's all were having problems ALL day. Very little if any email came through. I resent service books to my bb and it took 10 minutes for me to get the confirmation email. It has been over 30 minutes since I got that email and nothing has come through.
indiepenguins @ Sep 7th 2007 10:19PM
My Pearl's been out since last night. (T-Mobile)
Chris @ Sep 7th 2007 10:24PM
I should have gotten a what instead of an iPhone?