Believe me it sucks to be in this situation. I bought a brand new Ipod Classic 80 GB on Friday night @ Walmart, shrink wrapped, nothing susipicious. I got out to the parking lot and into my vehicle and upon opening found it to be a beat to hell 20 GB Ipod, no accessories (headphones, USB Cable, etc.) included. I literally ran back into the store and had a big conversation with the manager 8 minutes after the time of purchase listed on the receipt. Upon "reviewing" my case he has come to the conclusion that it is somehow not Walmart's problem or responsibility and the product came from Apple and I need to deal with Apple myself from here on out. Needless to say I have let him know my feelings of not wanting to have to do Walmart's dirty work for selling me a product off of their own shelves, but until Monday when I can speak with a regional manager, all things are on hold. My anger and frustration cannot be expressed in words, but I will do everything in my power to fight this until the end.
“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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Believe me it sucks to be in this situation. I bought a brand new Ipod Classic 80 GB on Friday night @ Walmart, shrink wrapped, nothing susipicious. I got out to the parking lot and into my vehicle and upon opening found it to be a beat to hell 20 GB Ipod, no accessories (headphones, USB Cable, etc.) included. I literally ran back into the store and had a big conversation with the manager 8 minutes after the time of purchase listed on the receipt. Upon "reviewing" my case he has come to the conclusion that it is somehow not Walmart's problem or responsibility and the product came from Apple and I need to deal with Apple myself from here on out. Needless to say I have let him know my feelings of not wanting to have to do Walmart's dirty work for selling me a product off of their own shelves, but until Monday when I can speak with a regional manager, all things are on hold. My anger and frustration cannot be expressed in words, but I will do everything in my power to fight this until the end.