Own a Sony VAIO TZ?
Well, we hate to be the bearers of bad news but your TZ is likely infected by a possibly dangerous manufacturing boo boo. As such, all VAIO TZ models sold between May 2007 and July 2008 are subject to overheating (unrelated to the Lithium Ion battery, mind you) and eligible for free repair. So far, the announcement only covers Japan, we have yet to see any announcements for the rest of world. However, we do have a reader tip saying that US-based Micro Center stores have pulled all the VAIO TZs from its shelves. We'll update you with US and European support information just as soon as it's available.Update
: And here we have it, the official statement of voluntary recall for the US. 73,000 VAIO TZs -- VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series sold between July 2007 and August 2008 -- are affected after 15 reports of overheating resulting in one consumer who suffered a minor burn. Full notice after the break.Update 2
: UK recalled
as well. Apparently, more than 200 laptops globally
have overheated resulting in seven people suffering "light burns." The recall amounts to about 440,000 laptops.
, thanks BigDaddyM and Chris W.]
Sony Recalls Notebook Computers Due to Burn Hazard
WASHINGTON, Sep. 4, 2008 (PRNewswire-USNewswire delivered by Newstex) -- The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
(Logo: http://www.newscom.com/cgi-bin/prnh/20030904/USCSCLOGO )Name of Product: Certain VAIO TZ-series Notebook ComputersUnits: About 73,000Manufacturer: Sony Electronics Inc., of San Diego, Calif.
Hazard: Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.
Incidents/Injuries: Sony has received 15 reports of overheating, including one consumer who suffered a minor burn.
Description: The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.
Sold by: The SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.
Manufactured in: Japan and United States
Remedy: Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.
Consumer Contact: For additional information, contact Sony toll-free at (888) 526-6219 anytime, or visit the firm's Web site at http://www.sony.com/support.