Just a day before the
Pre Plus launches on AT&T, current Palm owners are experiencing all kinds of problems related to the App Store and their Palm Profiles. Reports indicate the problems started last night, since then users haven't been able to download new apps or update existing ones from the catalog, while those unlucky enough to have tried a reset have had trouble signing back into their Palm profile in the cloud, and have lost some information like call logs and had to resync their various accounts in webOS. The Palm Developer Website is also down, tossing a "back in a few hours" sign in the window and going out for a few afternoon mimosas. For now,
PreCentral posters recommend taking the device off of network time and resetting it to any day prior to today which will allow apps to install and update without issue. A post on the official Palm blog indicates things should be back to normal "soon" so AT&T customers can hopefully avoid any date/time trickery just to get their Foursquare checkins going.
Update: Palm says everything
should be back to normal. Phew. Thanks, Marcio!
[Thanks, William]
posted May 15th 2010 4:34PM
Well, it'd have been worse if it actually failed on the AT&T launch day.
@AckbarsFist
worse yes
surprising no
DAMMIT
First we wait a year and half for an AT&T Pre.
Then the company almost folds (and gets bought) right before the launch.
Now THIS.
@Smart People Play Tuba Oh stop being so bloody dramatic. Go pick one up, you won't regret it.
-- splashes water in eyes --
And you know what the worst part is? I NEVER LEARNED TO READ!
-- Oscar moment --
@AckbarsFist It seems is not going to be failing on the AT&T launch day because it seems fixed now.
Some user are reporting on twitter it works now and I checked and it also works for me already. So back to normal now.
@marcio According to http://twitter.com/palm "Palm App Catalog is working again. If you get an error on downloading certain apps, second try should work."
The Pre launches tomorrow on AT&T? Really?
Oh yeah...
Talk about late to the game.
Is anyone actually going to buy one tomorrow?
@Johnny Rockets Why buy a dead platform? Go for either Android or Iphone.
@anotherworld
"Go for either Android or Iphone."
You do realize the only Android phone on AT&T is the castrated, bloatwear-stuffed husk that they refer to as the Backflip.
So yes, I'll be buying the Pre tomorrow.
@Johnny Rockets quite a few people wait for the gsm version of a phone. As far as the pre specifically idk.
The Palm Pre with webOS is excellent. Granted, it doesn't feature the latest hardware but the OS more than makes up for it. There's no point having the latest and greatest hardware if the user experience sucks as is the case with many of these 'high end' phones.
A month with a webOS phone and you'd fall in love.
@anotherworld A dead platform? The biggest technology company in the world just bought Palm for $1.2 billion dollars. They have a further $13 billion dollars in the bank. They've already said publicly that they're 100% behind webOS, it'll be a long time before webOS is dead and if consumers smarten the **** up it'll never happen.
@Johnny Rockets Im getting the pixi... Does that count?
@QUiTOS Yes, it's a great phone, don't let anyone get you down about it. Makes up for lack of processing speed with much better hardware than the Pre.
@Smart People Play Tuba
The Nexus One comes in an AT&T flavour.
@QUiTOS
Good choice! I have the Pre Plus w/ Verizon, but ever since I had my phone.. I kept thinking about getting the Pixi Plus too.
Something about Pixi is so... sexy.
@laze Sounds like a Mac.
@laze The biggest technology company in the world? They closed Friday with a market cap of 111.23 billion. I dunno how that makes them the largest. They are certainly larger than Palm was (to the tune of 100x larger), but not the largest tech company in the world, country, state, or even city (Palo Alto).
Anyways, I'm glad to see Palm bought by someone with the resources to fully build out the platform. I'm an iPhone lover, but no one can argue that competition isn't great for us, the customers. Without Android, WinMo, Symbian, and WebOS, I'd probably still not have copy & paste or MMS.
@politicalslug
HP is the largest computer manufacturer in the world.
It's smooth sailing with my Pre. :D
@zeroinfinity2
Aww.. Now it's failed.
@zeroinfinity2 Palm is fail since 2002
Dammit!! I just ordered one of these for a 2nd phone line and the mobile hotspot. The Evo's pricing plans are horrible so I pulled the trigger for this.
@BrandonHarris you f****d up
@BrandonHarris especially since the sprint pre doesn't have mobile hotspot. Hope you got verizon's pre.
@BrandonHarris
LOL fail.
@BrandonHarris You made the right choice. It's an excellent phone. This is just a minor hiccup that hasn't happened before and if Palm knows what's good for them won't happen again.
@iamlilysdad I have been using my sprint pre as a hotspot since 9/09 for free.... You no nothing about pre.... But you comment so confidently... What does that say about you? My tether app. Look it up
@zeroinfinity2
I got the Verizon one... Fail back at ya.
palm has to have the worst luck ever.
Sounds a lot worse than what it really is. Didn't Apple have much worse problems on launch day?
@daving313 yes they had activation problems. But they weren't in the same position as palm. Palm is a struggling company (until we see what hp does with it) and can't afford anything negative to happen.
@daving313 A lot of it is to do with perception. If something goes wrong with Apple, overwhelming smugness sets it right again very quickly. Like if you are having lousy sex with a really beautiful girl, people still have the perception everything is going your way when you turn up to a party with her. If you turn up with a dirty hooker nobody wants (Palm) then she may be awesome in bed but nobody gives a shit and when you catch an STD, people just think 'that's what you get for sleeping with a hooker'.
It doesn't affect the great majority of folks. Basically the App store is down, not the network. But there are people panicking and doing a full erase because they can't download a new app or an app update.
Web OS is all I'd probably consider of I didn't want my iPhone anymore. Tried android, just not for me. I like that web os is still in the game though, I might pick up a pre plus just to play with here and there. Keep my 3GS.
@Doctor Kwame Nkrumah Big time. Palms needs to rease a full touch screen phone with at least a 3.7 screen.
@7777777777777
...
wtf are you sayin?
70 + 30 + 20» 120 att will charge for hotspot if they offer it
sprint pre 69.99 that's it
evo only 10 bucks more still 30 bucks cheaper
@shockwave18 except that sprint does not allow tethering on any of their phones with the exception of the Evo, when it comes out.
Though theoretically, they can be rooted to do it so long as Sprint doesn't find out. I have yet to attempt this with my Moment or my wife's Pre.
@snoopy85k WebOS phones have built-in root capability, just put it in developer mode and use the free SDK novaterm, no hacking or jailbreaking required to get a root prompt. :) In some ways it's more open than Android.
att sucking even when you're not on their network...indirect sucking is never good
@combouser
Are you ****ing kidding? You think this is att? They don't rule the planet man apples in charge.
ok so when is it gonna be fixed i got my palm pre for sprint thursday and ive \been haveing to download games and apps off of the preware app...
@Doctor Kwame Nkrumah
FacePalm?
I'm thinking later this year will bring WebOS 2 and restart of the platform with many of the current hiccups in the past.
And on top of it the failed install caused my phone to freak out and do a full reset...this sucks.
Life in the cloud gets stormy sometimes. :P
Meh. It's not stopping me from finally being able to pick up my new Pre Plus tomorrow:)
@Waltah
DO IT! You"ll love it. WebOS is fantastic. I love my Pre!
...I"ll probably get the evo though in July when I get my yearly upgrade.
@benchase7
Oh I am. I already bought a spare Touchstone at Radio Shack on sale for $20. The free one that AT&T is giving with the phone is the full setup with wall charger and data cable so I'll have lots of extras.