Dead PSP pixels will be handled by Sony

There were reports earlier in the week that Sony may not deal with dead pixels on their new device. But, slowly, the truth has come out that they will.
The manual says that dead pixels are a standard part of any screen, but if you follow these instructions you can explain your displeasure to a human being, who should do the right thing.

From the Sony site:

Sony Computer Entertainment America (SCEA) warrants to the original purchaser that each of the constituent products of this PSP system shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase (the "Warranty Period"). If one or more of the aboveidentified products is determined to be defective during the Warranty Period, SCEA's liability shall be limited to the repair or replacement of this product with a new or refurbished product at SCEA's option. For the purpose of this Limited Warranty, "refurbished" means a product that has been returned to its original specifications. You must call 1-800-345-7669 to receive instructions,
and then must deliver the product, freight prepaid, to the authorized service facility specified to obtain repair/replacement services.

It looks like their hours are pretty good.

U.S. & Canada, please contact SCEA Consumer Service at 1-800-345-SONY (7669) Monday – Saturday 6:00 AM – 8:00 PM PST and Sunday 7:00 – AM 6:30 PM PST in order to thoroughly troubleshoot your problem and for us to assist you.