Gillmor on Apple's iTMS
Dan Gillmor weighs in on one of my favorite gripes about Apple:
the switching features in iTunes that are tied into the DRM-controlled music: "The bottom line is that Apple, beholden to the copyright cartel,
reserves the right to screw over its customers whenever it pleases. You can blame America's insane copyright laws for this, not just Apple's way of doing things."
While I agree that this is an issue beyond Apple's full control, I think it's going to take a company like Apple pushing back against the copyright cartel to enact any real change. Whichever company decides to take the side of the customer in all this will be setting itself up for a landslide of good PR and increased sales. I'd like to see Apple be that company, but their recent behavior doesn't show much chance of that.