Gillmor's Harsh Critique of Tiger

Dan Gillmor, grassroots blog-evangelist extraordinaire, has posted a pretty harsh critique of Tiger on his blog today, with little information on what's wrong. 

The post calls Tiger "Mac's Beta Operating System" and says: "The changeover — migrating my old applications and data to the new machine — has been nothing but trouble. I won't go into the details, but after following instructions to the letter I find myself reinstalling for the third time. Who has time for this crap?"

Wait a minute. . . . He got instructions with his copy?!