Why doesn't iSync 'just work'?

Russell Beattie, mobile phone aficionado and employee of Yahoo, as well as part-time switcher to OS X is feeling a little short-sheeted by Apple today. He posted the following on his blog: "I'm not sure what happened, but I started getting a ton of comments that the new version of iSync supports newer Nokia Series 60 phones like my beloved 6680. I just upgraded this morning, did a scan in iSync.... It found my phone, but then gives me an error saying it isn't able to sync."

He then concludes his missive on iSync's failings by noting: "You know, I freakin' BOUGHT the Mac so these sorts of headaches wouldn't happen. If I wanted to be frustrated by annoying dialog boxes and un-fixable peripheral problems, I would have just stuck with a Windows box." Any other Switchers out there find themselves similarly disgruntled by iSync's performance?

This long time Mac user, for one, has been wondering what happened to the "it just works" aspect of the Mac ever since he upgraded to Tiger.