Survey sez: wage monkeys confused by email, IM, and SMS use at work

Like it or not,
those quick-cut, MTV kids are now deeply entrenched in the daily cubicle drudge. They bring a style of communication and comfort with messaging technologies which, no doubt, befuddles those senior execs who feel most comfortable with their emails printed, stacked and ready for shuffling each morning. So it's no surprise to find a wide range of expectations and confusion around the appropriate office-use of IM, SMS, and email in a recent UK-based "Digital
Etiquette"
survey. In fact, the very lack of uptake in using business IM and text messaging, they conclude, stems from the fear of using these technologies incorrectly.The survey also notes that without proper technology-use guidelines, companies risk "damaging relationships" both within the organization and with suppliers, partners, and clients alike.
One thing seems universally agreed, however – "ur fired" is inappropriate in any medium.

[Via Techdirt]