In-game Petition System Unavailable?
If you've logged in to the game this afternoon (US realms), you've probably seen the regular messages showing up in your chat window explaining that the in-game petition system will be unavailable between 10:30AM and 1:30PM PDT. In case you managed to miss those, a message box also pops up whenever you zone in or out of an instance saying "GM Help Tickets are currently unavailable" and requiring you to click OK to make it go away. I do wonder what sort of issue would require them to take the in-game customer support system offline, but at least it's not during peak hours. If you're having problems before the system reappears, the customer service forum usually has a fairly good turnaround time.
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