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iTunes 7 music purchases don't play on iTunes phones?

David Chartier
September 19, 2006
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A reader linked us to an Apple Discussion thread where a number of users have listed problems with playing purchases from the iTS through iTunes 7 on their Motorola SLVR and ROKR iTunes phones. It seems these users can play regular music they ripped from CDs, as well as purchases made through iTunes 6 - just not songs bought through the new iTunes 7. The thread hasn't reached biblical lengths just yet, but there are enough comments on the thread that I felt it warranted a post at TUAW.

One commenter posted a link to this Apple Support doc which offers instructions for when this same problems happens to an iPod, and some of the procedures can easily be adopted for an iTunes phone (such as restoring/erasing the phone and deauthorizing, then reauthorizing iTunes). However, some users have already commented that the doc's solutions aren't fixing the issue either.

Are any readers experiencing the same hiccup? If you have any thoughts on what's going on, please share your thoughts in the comments and, if you're up to the task, drop the frustrated peeps over in Apple's Discussion thread a line too. I'm sure they'll appreciate it.

Thanks Anthony







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