We haven't exactly gotten a torrent of email complaints from angry Best Buy customers, but for anyone wondering why the $230 Insignia 10.4-inch photo frame got pulled from shelves last week, here's your answer: they were manufactured
, like devices sometimes are
, with a supposedly "old and easily removed" trojan. Funny, though, that the internal memo we got has Best Buy dragging its feet, intending to send a letter to potentially infected customers only "once a solution has been tested and confirmed." Here's a solution: recall the frames and send everyone some anti-virus software and a free appointment with the Geek Squad, instead of letting sites like ours break the news that Best Buy isn't moving fast to fix its digital security mishaps. The memo is posted after the break.