AT&T revises 3G S iPhone upgrade policy
It's no secret that I didn't mind AT&T's pricing of their 3G S upgrades. However, 3G owners were upset that they were not offered the same discounts as new customers or those who had not fulfilled their two-year contracts.
Well, good news for those 3G owners who are wanting to upgrade to the 3G S. AT&T listened to your complaints and published an open letter and YouTube video explaining that current 3G customers may be given much better upgrade pricing when the 3G S launches. From the open letter:
"Beginning June 19, iPhone 3G customers [who are] eligible for an upgrade in July, August, or September will get our best upgrade price of $199 (16 GB) and $299 (32 GB)." This is definitely great news for some 3G owners, as it bumps up the date when they can upgrade for less -- however, if your discount date is past September 30, you will still have to wait to get the best pricing. Your upgrade-eligible date is based on both your contract age and your service plan; the more money you spend with AT&T every month, the sooner they will replace your phone.
There is also good news for those of you who have already pre-ordered the new iPhone: if the new eligibility window affects you, AT&T will issue you a credit for the difference.
Although I don't think that AT&T had to make this change in their policy, it's encouraging to know they're listening to their customers and making changes. Now that you're listening, AT&T, how about getting on the ball with MMS and tethering?
