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Slingbox Solo devices no longer streaming for some users?

Ben Bowers, @@benbowersgp
July 19, 2010
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According to Slingbox's message boards, some Slingbox SOLO owners are experiencing a slew of issues with their devices, the most concerning of which is the failure to stream content after a brief period of use. Understandably, that's more than a bit frustrating for users who purchased the set top box exactly so they could stream TV content remotely. The particular thread in question was started back in May, and as of now has not been universally resolved by Slingbox's engineering team, who claim the problems have yet to be nailed down to a single issue -- despite many owners discovering their issues are related to bloated capacitors. Unfortunately for users, that means Slingbox hasn't announced a blanket replacement program. Instead, Slingbox is asking those affected by the problem to contact their support team: if your device happened to fail within 90 of purchase or you purchased an extended warranty, they'll handle for free. Otherwise, those still within the device's hardware warranty can pay a small fee for service which will be refunded only in the event the problem is found to be hardware related. From a consumer standpoint, this definitely sounds like a raw deal, but we'll avoid taking sides until more details surface... or a last minute press conference is called to claim it's a problem with all streaming boxes.

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