City of Heroes released the massive and potentially game-changing Issue 20 update. Codenamed Incarnates, the update introduced a series of large raids designed to continue the story established in Going Rogue in a new way. In an interview with PC Gamer, lead producer Nate Birkholz discussed how the new group instances have been received. Issues touched on include difficulty scaling, the new Incarnate powers that can be earned and lessons learned from developing the new system.
In a contrasting interview over at Gaming Angels, lead designer Melissa Bianco discussed content development and her career at Paragon Studios. The interview covers some important issues, asking why City of Heroes has enjoyed the ongoing success it has and what exactly goes into zone and instance design. Melissa also has some tips for anyone looking for a job in the games industry and provides a little insight into the development process.