Latest in Auto payment

Image credit:

Verizon backs down from convenience fee, values your two cents

Brian Heater
December 30, 2011
Share
Tweet
Share

Sponsored Links

The people (and government) have spoken and Verizon has listened -- and issued a press release. The carrier has officially backed off of the "single payment fee" that drew almost universal ire amongst subscribers and nabbed the attention of the FCC. Says Verizon Wireless CEO Dan Mead, "we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time." Looks like the company's gonna have to get a couple of bucks from you another way. No word yet on whether the FCC plans to investigate Sprint's similar long-standing fee. Official statement after the break.

Show full PR text
Verizon Wireless Will Not Institute Single Payment Fee

Verizon Wireless has decided it will not institute the fee for online or telephone single payments that was announced earlier this week.

The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions. The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides.

"At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time," said Dan Mead, president and chief executive officer of Verizon Wireless.





Verizon owns Engadget's parent company, Verizon Media. Rest assured, Verizon has no control over our coverage. Engadget remains editorially independent.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Share
Tweet
Share

Popular on Engadget

SpaceX scales back plans for Starship's first high-altitude flight

SpaceX scales back plans for Starship's first high-altitude flight

View
Windows XP source code leak sheds light on Microsoft's OS history

Windows XP source code leak sheds light on Microsoft's OS history

View
Dark mode is coming to WhatsApp for Android

Dark mode is coming to WhatsApp for Android

View
The best wireless workout headphones

The best wireless workout headphones

View
The next Xbox is called Series X and it looks like a PC tower

The next Xbox is called Series X and it looks like a PC tower

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr