Latest in Gaming

Image credit:

Toys R Us: Lucario amiibo pre-orders not being canceled

Mike Suszek, @mikesuszek
December 19, 2014
Share
Tweet
Share

Sponsored Links

Numerous Toys R Us customers received emails from the retailer this morning, seemingly canceling their pre-orders for the Lucario amiibo figure. As a Toys R Us spokesperson told Joystiq in a phone conversation today, the emails were part of a "technical issue," and pre-orders for the figure will not be canceled.

Toys R Us added via email, "we apologize for any inconvenience that may have been caused pertaining to customers' amiibo pre-orders. Please know that we are working on an email communication to all customers effected, which will provide instructions on how we plan to fulfill their order." The Lucario amiibo was revealed in November as a Toys R Us-exclusive figure, though the retailer's listing for the figure is currently missing from its storefront. Toys R Us was unable to offer specific inventory data for amiibo, but assured that the issue was unrelated to its supply of the figures.



The technical issues from this morning followed a list of ongoing concerns regarding future amiibo availability; Nintendo of America said earlier this month that some amiibo figures will "likely will not return to market" following initial shipments. Subsequent statements from both the European and North American branches of Nintendo noted that the publisher plans on keeping a "regular supply" of the figures.

"We thank you for your patience as we work to remedy this situation and ensure our customers receive the products ordered," Toys R Us said. We reached out to Nintendo for comments on its amiibo inventory, and will update as we learn more.

[Image: Toys R Us]






All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
Tweet
Share

Popular on Engadget

Samsung's newest watches can now take ECG readings in the US

Samsung's newest watches can now take ECG readings in the US

View
NVIDIA apologizes for RTX 3090 pre-orders before they even begin

NVIDIA apologizes for RTX 3090 pre-orders before they even begin

View
Amazon Fire TV Stick Lite leaks ahead of tomorrow's hardware event

Amazon Fire TV Stick Lite leaks ahead of tomorrow's hardware event

View
'Among Us' developers cancel sequel plans, focus on their new/old smash hit

'Among Us' developers cancel sequel plans, focus on their new/old smash hit

View
Apple's brand-new iPad is down to $299 on Amazon

Apple's brand-new iPad is down to $299 on Amazon

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr