Lyft knows sometimes it's difficult to catch the ride you've paid for. While you're standing across the road staring at your driver and can't quite cross the street because there's no crosswalk, you're missing precious minutes of a concert or that show you're trying to reach.
That's why the company has updated the app to make it easier to be picked up and dropped off, allowing you to select your exact drop-off and pick-up locations. According to Lyft, since the feature's release in March (which some users must have gotten over others) pre-ride calls and texts between riders and drivers actually decreased by 25%.
Much like Lyft's offer to allow users to schedule rides ahead of time, this feature is quite useful, setting it ahead of the pack when it comes to purchasing rides. Being able to pinpoint exactly where you need picked up in addition to scheduling out rides when you need them are a combination of excellent augments for the app, and should go a long way when it comes to improving the user experience.
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