Latest in Gear

Image credit:

Apple pulls down Watch update that bricked Series 2 devices

watchOS 3.1.1 killed a bunch of Apple's wearable.
1061 Shares
Share
Tweet
Share
Save

Sponsored Links

You can no longer download the latest update for Apple Watch, and that could be a good thing if you have a Series 2 device. Cupertino has pulled down watchOS 3.1.1 after it bricked several Series 2 watches, displaying a red exclamation mark on their screens along with a URL to the company's support page for the wearable. The website doesn't address the current issue, but it does have instructions on what to do in case your watch freezes.

The first course of action is to force restart the device by pressing and holding the side button and the Digital Crown at the same time. If you don't see the Apple logo replace the exclamation mark after 10 seconds or so, then the next step is going to an Apple Store and having the device looked at. According to AppleInsider, force restarting didn't work for a lot of affected users -- they had to leave their devices with Geniuses, who had to send them in for servicing since they don't have access to the Watch's diagnostics port. Other people opted to ask for a device exchange when it became clear that force restarting wouldn't work.

Cupertino has yet to reveal why watchOS 3.1.1 bricked some devices. But since the update was supposed to fix a bevy of bugs that affected notifications, messages and other features, Apple will most likely release a patched version that doesn't freeze Watches in the near future.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
1061 Shares
Share
Tweet
Share
Save

Popular on Engadget

Engadget's 2019 Back-to-School Guide

Engadget's 2019 Back-to-School Guide

View
Tesla suspension update helps Model S and Model X high-speed driving

Tesla suspension update helps Model S and Model X high-speed driving

View
Singapore forgoes Tesla's electric 'lifestyle' for buses

Singapore forgoes Tesla's electric 'lifestyle' for buses

View
Chicago will test Samsung's DeX in-vehicle solution in cop cars

Chicago will test Samsung's DeX in-vehicle solution in cop cars

View
Apple warns against storing its titanium credit card in leather

Apple warns against storing its titanium credit card in leather

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr