Latest in Tomorrow

Image credit:

Microsoft's latest Windows 10 update is reportedly wiping user data

Some early adopters have had their profiles emptied.
Andrii Degeler, @adegeler
October 5, 2018
1 Shares
Share
Tweet
Share

Sponsored Links

shutterstock

Microsoft's latest Windows 10 update — referred to as the October Update or 1809 — may come with quite a few exciting new features, but could also wipe profiles with all the associated documents, music, pictures and other data. A number of reports detailing the issue have appeared on Reddit and Microsoft's support forums. Many of them apparently haven't been able to recover the deleted files.

The only possible solution that has surfaced on the forums so far is to locate and disable a group policy that deletes user profiles when they reach a certain age. This can be done by running the gpedit command in the Windows search bar and navigating to Computer Configuration/Administrative Templates/System/User Profiles and disabling the Delete user profiles older than a specified number of days on system restart feature.

Microsoft has yet to begin pushing the Windows 10 October Update to the public, so the only people experiencing the issue are likely to be those who forced it via Windows Update. Given the circumstances, it'd definitely be wise not to rush the update and wait for guidance from the company itself.

We've reached out to Microsoft and will update this article should we receive a response.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
1 Shares
Share
Tweet
Share

Popular on Engadget

Scientists found an Earth-sized ‘rogue’ planet in the Milky Way

Scientists found an Earth-sized ‘rogue’ planet in the Milky Way

View
Jabra Elite 85t review: Noise-blocking comfort that rivals the best

Jabra Elite 85t review: Noise-blocking comfort that rivals the best

View
Vizio's latest TVs add FreeSync, 120Hz 4K gaming support

Vizio's latest TVs add FreeSync, 120Hz 4K gaming support

View
Netflix is raising the price of standard and premium plans in the US

Netflix is raising the price of standard and premium plans in the US

View
New 'Star Wars: Tales from the Galaxy's Edge' trailer reveals its story

New 'Star Wars: Tales from the Galaxy's Edge' trailer reveals its story

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr