Yes, but it's not a question of whose to blame. All companies will have defects in there products at one time or another. Dell just screwed this one up a heck of a lot more than other companies usually do. Most of the defects or bugs are prevented during product testing, which Dell obviously didn't do a very good job during the testing.
"I'm a college student looking for a new laptop, but almost all of my media I receive digitally. I'm looking for a laptop, not a netbook, without an optical drive, and budget sensitive. The optical drive will just be a waste of space, when I can have thinner laptop. What's out there?"
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Yes, but it's not a question of whose to blame. All companies will have defects in there products at one time or another. Dell just screwed this one up a heck of a lot more than other companies usually do. Most of the defects or bugs are prevented during product testing, which Dell obviously didn't do a very good job during the testing.