Dell knew about "dozens" of burned laptops two years before recall?

Stan Horaczek
S. Horaczek|07.20.06

Sponsored Links

Stan Horaczek
July 20, 2006 1:30 PM
Dell knew about "dozens" of burned laptops two years before recall?
We know you've all been following closely as Dell investigates the case of their exploding laptop, so you'll probably be interested to hear about a report claiming that Dell knew dozens of their laptops had sustained extensive heat damageat least two years before initiating any kind of recall. The source, who is claimed to be someone "close to the company," has said that Dell execs were provided with documents and photographs in 2003 and 2004 showing lappies described as "burned," "melted" and even "scorched." Of course we can't vouch for the legitimacy of the source's information, but if it's true, the danger that could be involved makes "dozens" sound like a lot, even compared to the millions Dell sells every year.
All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission. All prices are correct at the time of publishing.