I bought the Zune 30GB when it first came out. The first GUI was great, loved it. Then the updates started coming out, the GUI was horrible, all the new features were only halfway there. My audio books wouldn't load correctly, podcasts would download but not play, my files would go missing. I got very frustrated, but I waited patiently for over a year for new software updates. One update even bricked my unit, and it took 6 weeks for them to ship me a replacement. Much later I even installed unreleased tweaks from microsoft from friends who shall remain nameless. I'm an Apple hater, but I was so frustrated with the Microsoft Zune, I actually spent $320 on Amazon for a 32GB iPod Touch. I'm happier with the iPod Touch than I have ever been with any gadget I've ever purchased in my entire life of 30yrs. I can't priase it enough and I use it's other features as much as I do listening too it. I would will NEVER buy another media player from Microsoft, and would never suggest one to ANYONE, even my worst enemy.
Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.
I bought the Zune 30GB when it first came out. The first GUI was great, loved it. Then the updates started coming out, the GUI was horrible, all the new features were only halfway there. My audio books wouldn't load correctly, podcasts would download but not play, my files would go missing. I got very frustrated, but I waited patiently for over a year for new software updates. One update even bricked my unit, and it took 6 weeks for them to ship me a replacement. Much later I even installed unreleased tweaks from microsoft from friends who shall remain nameless.
I'm an Apple hater, but I was so frustrated with the Microsoft Zune, I actually spent $320 on Amazon for a 32GB iPod Touch. I'm happier with the iPod Touch than I have ever been with any gadget I've ever purchased in my entire life of 30yrs. I can't priase it enough and I use it's other features as much as I do listening too it.
I would will NEVER buy another media player from Microsoft, and would never suggest one to ANYONE, even my worst enemy.