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Best Buy's secret intranet site to get a disclaimer; customers to get shaft

Nilay Patel
September 27, 2007
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So after all the uproar and lawsuits over Best Buy's secret in-store intranet, which looked exactly like the external bestbuy.com site but lacked sale prices and other discounts, the company has responded in the lamest way possible: by putting a warning label on the in-store kiosks. The warning will say something like "THIS KIOSK DISPLAYS IN-STORE PRICES - WHICH MAY DIFFER FROM NATIONAL INTERNET PRICES," and advise customers to see a sales associate if they have any questions. It's still unclear why the company won't just do the right thing and match its own listed prices, but we're willing to bet the suits are patting themselves on the back for their innovative, out-of-the-box solution. Martinis for all!

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