'BioWare Ireland' opens as 400-person customer service center ... in Ireland
Following up its tax incentive-fueled studio opening in Austin, Texas, EA this morning revealed the opening of a new customer service center in business friendly Galway, Ireland. When fully staffed, "BioWare Ireland" will task approximately 400 employees with making this year's big BioWare release go as smoothly as possible, employing customer service agents primarily. Star Wars: The Old Republic is set to launch December 20 in North America, and December 22 in Europe, so the service center is opening just in time for business.
During a speech at the grand opening, BioWare co-head Ray Muzyka called out to potential employees across all parts of Europe to join BioWare's Ireland team. "We've got a solid base of people here already in Galway ... we're looking for more. From Ireland ... from the rest of Europe to support our German and French customers ... from all over the world. We want you to join us here at BioWare Ireland." Muzyka was no doubt trying to fill out the studio's current staff of 200, which is expected to double at full capacity.
BioWare's Galway service center marks the first installation the company will operate outside of North America.
