Microsoft launches AnswerDesk online, brings tech support to your basement apartment
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Love getting others to fix your computer, but hate the nuisance of putting on pants and leaving your house? Great news! Microsoft has launched an online version of its in-store AnswerDesk tech support, letting customers get the help they need from the comfort of their own busted computer. You can go online to get live chat-based help from a selection of techs 24/7. The service lets you shop for assistants, based on experience for troubleshooting help. The first taste is free -- if you need additional support with things like remote virus removal or system training, however, it'll cost you. The service requires a Windows Live ID and can be found at the source link below.