Techsupport

07.08.15
Comcast 'Co-Pilot' is tech support screen sharing for your DVR
07.08.15

Comcast 'Co-Pilot' is tech support screen sharing for your DVR

Comcast's X1 DVR platform is pretty powerful, but with more moving parts comes the chance for more...

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06.02.15
Dude, you're getting a call from Dell
06.02.15

Dude, you're getting a call from Dell

Right or wrong, Dell once had a reputation for some terrible customer service. But to its credit,...

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03.30.15
Amazon is ready to offer pro services for your home
03.30.15

Amazon is ready to offer pro services for your home

Need a plumber, or a tire swap? Amazon is ready to help. The internet giant has launched its promi...

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11.20.14
FTC shutters bogus tech support firms that scammed $120 million from victims
11.20.14

FTC shutters bogus tech support firms that scammed $120 million from victims

You've heard it happen one time or another: a senior who's not very tech-savvy clicked a dubious l...

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11.08.14
Learning circuits and programming with the Geek Squad
11.08.14

Learning circuits and programming with the Geek Squad

If you're ever made a gadget purchase at Best Buy, you've likely heard of the Geek Squad: the reta...

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Uncovering the intersection of art and technology - Nov 16, 2017
Join artists, technologists, creators and entertainers.
10.31.13
Need tech support in Russia? Give Edward Snowden a call
10.31.13

Need tech support in Russia? Give Edward Snowden a call

So, what happens after you've become an international pariah? The PRISM revelations may rattle alo...

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05.17.12
Samsung launches customer service app on Android as proof that it Cares
05.17.12

Samsung launches customer service app on Android as proof that it Cares

Worried that Samsung is too busy selling millions of devices to care about you, the individual con...

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03.20.12
Verizon updates Revolution with Remote Diagnostics, HTC turns to LogMeIn
03.20.12

Verizon updates Revolution with Remote Diagnostics, HTC turns to LogMeIn

Both Verizon and HTC are experimenting with remote diagnostics and tech support. Big Red will be of...

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