Latest in Apple

Image credit:

Apple Watch Edition buyers will get the red carpet treatment

Jon Fingas, @jonfingas
March 29, 2015
Share
Tweet
Share

Sponsored Links

When you're buying a $10,000 watch, you expect first-class service -- and Apple is apparently ready to deliver. Sources for 9to5Mac claim that people who buy the gold Apple Watch Edition will get to skip the queues whenever they need help. They'll be bumped to the front of the line when buying, and they'll have an hour to spend trying out watches in a private area (complete with an expert) instead of 15 minutes at a table like the hoi polloi. And if the worst happens, they'll get at least two years of access to a dedicated Edition phone support line that operates around the clock. This kind of bend-over-backwards help isn't unusual in the luxury world, where concierges and other one-on-one services are common, but it's not exactly standard fare for a company that will gladly sell you a $50 music player.

Thankfully, the report also suggests that Apple won't save everything for its wealthiest customers. If you buy either the regular stainless steel Watch or the Edition, you'll have the option of "virtual personal setup" that has an Apple Store staffer guiding you through your new wristwear using video chat. The only big problem is that you get none of these perks if you buy a Watch Sport -- you'll have to settle for the same assistance that you'd get for your iPhone. Still, it's good to know that you should get more than just a nicer-looking watch (and some bragging rights) if you're a big spender.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
Tweet
Share

Popular on Engadget

Elon Musk warns that Tesla's 'Battery Day' tech is two years away

Elon Musk warns that Tesla's 'Battery Day' tech is two years away

View
Microsoft’s Bethesda deal: Great for Game Pass, troubling for exclusives

Microsoft’s Bethesda deal: Great for Game Pass, troubling for exclusives

View
Logitech’s new MX Anywhere 3 mouse has buttons to control Zoom calls

Logitech’s new MX Anywhere 3 mouse has buttons to control Zoom calls

View
Fully’s Jarvis standing desk is good, but its customer service is even better

Fully’s Jarvis standing desk is good, but its customer service is even better

View
The Xbox's redesigned Microsoft Store is now available to all

The Xbox's redesigned Microsoft Store is now available to all

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr