Latest in Gear

Image credit: Chris Velazco/Engadget

Apple reportedly extends Watch return period for heart feature issues

You could have up to 45 days to claim a refund for ECG-related reasons.
308 Shares
Share
Tweet
Share
Save

Sponsored Links

Chris Velazco/Engadget

Apple is reportedly extending its Apple Watch refund window from two weeks to 45 days -- but only for returns related to heart health features, including the upcoming electrocardiogram app on Apple Watch Series 4. You'll have to make such refund requests through Apple Support rather than in Apple Stores after the usual 14 days, according to an internal document MacRumors obtained.

Other than the ECG app, the heart features include irregular heart rhythm notifications on several Apple Watch models. Both the ECG function and the notifications could be included in the upcoming watchOS 5.1.2 update.

It's not clear why Apple is reportedly extending the return eligibility period -- the Food and Drug Administration is not requiring it to do so, an agency spokesperson told MacRumors. Engadget has contacted Apple for comment and we'll update this story if it responds.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
308 Shares
Share
Tweet
Share
Save

Popular on Engadget

Engadget's Guide to Privacy

Engadget's Guide to Privacy

View
‘Terminator: Resistance’ will pit you against Skynet this December

‘Terminator: Resistance’ will pit you against Skynet this December

View
‘Apex Legends’ Season 3 launches with a new hero on October 1st

‘Apex Legends’ Season 3 launches with a new hero on October 1st

View
Inside Apple's redesigned 'cube' store in New York City

Inside Apple's redesigned 'cube' store in New York City

View
Huawei’s Mate 30 Pro has a 'quad-camera' and a vegan leather option

Huawei’s Mate 30 Pro has a 'quad-camera' and a vegan leather option

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr