Latest in Gaming

Image credit: Bethesda

Bethesda’s ‘Fallout 76’ woes continue with sensitive player data leak

Addresses, credit card info and more were revealed.
Steve Dent, @stevetdent
12.06.18 in AV
453 Shares
Share
Tweet
Share
Save

Sponsored Links

Bethesda

Bethesda recently said that Fallout 76 install bugs "won't be the last bump in the road," and those words have proved all too prophetic. Thanks to a support snafu, customers unwittingly exposed their private data, including credit card info, home address and more, to other users. "I am getting your support tickets on my Bethesda account," said Reddit user Jessiepie. "I now know where you live."

Apparently, the whole thing started when Bethesda released the "Power Armor" edition with what was supposed to be a Brotherhood of Steel helmet and canvas bag. The latter turned out to be a nylon replacement, so Bethesda eventually announced that it would upgrade the bags to canvas. To do so, customers just needed to submit a ticket by January 31st, 2019, and "we'll arrange to send you a replacement as soon as the bags are ready," Bethesda tweeted.

After submitting the tickets, however, the information was passed on to other users thanks to a technical error. "I am receiving every single one of your support tickets on my Bethesda account," said Jessiepie. "[The] receipts contain all your info. Your email and home address and the card you used to buy this extremely glitched game."

The issue was quickly patched, but Bethesda's reputation took further damage, and the fallout (sorry) might not be over, especially in Europe with its tight GDPR privacy rules.

Source: Reddit
All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
453 Shares
Share
Tweet
Share
Save

Popular on Engadget

Watch Sony's State of Play livestream here at 9AM ET

Watch Sony's State of Play livestream here at 9AM ET

View
Google's new Shopping portal will show you what everyone else wants to buy

Google's new Shopping portal will show you what everyone else wants to buy

View
Thousands of 'Coolest' Kickstarter backers will only receive $20

Thousands of 'Coolest' Kickstarter backers will only receive $20

View
Nikon ends its authorized third-party repair program

Nikon ends its authorized third-party repair program

View
IDC: Wearable shipments nearly doubled thanks to earbuds like AirPods

IDC: Wearable shipments nearly doubled thanks to earbuds like AirPods

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr