Comment sections can be a place of both community and animosity, with the speed of responses presenting a moderation challenge. YouTube is attempting to find a happy balance, announcing additional comment controls for creators — most notably the option to pause comments. The company trialed the feature and is now rolling it out to everyone.
The option to pause allows for existing comments to remain visible while not allowing other accounts to submit any more. Previously, creators could only disable comments from their channel or review each one before posting. Unlike the review setting, pause stops any remarks from coming in at all, removing the risk of a pile-up or viewing negative and inappropriate comments. Basically, if someone wants to spend time on other things like video creation or activities outside of YouTube, they can do so without thinking about the viewers waiting for their responses to go live.
say hello to a new moderation setting for your channel: pause comments ⏸️
in addition to "on" and "off," you can now "pause" comments. existing comments will remain visible, new comments will be disabled, giving you more flexibility and control 🌟 more → https://t.co/wNAspRiR4s pic.twitter.com/AY9MWQDsvw
— YouTube Creators (@YouTubeCreators) December 7, 2023
YouTube has also reorganized and renamed some of the comment settings, along with adding the pause feature. Now, creators will see three choices under the comments setting: On, Pause and Off. More specific moderation options appear when comments are turned on, starting with Basic, which holds comments that might be inappropriate for review. Then there's Strict, which casts a broader net as to which comments must be reviewed first, and Hold All, which lets creators review and approve every comment before they post it publicly. Creators can also choose to have comments turned on without any of these additional filters.