Yeah funny thing, I had this same problem with my 17" and I called Apple and they WOULDNT replace it for me, since I'm 5 days over my 1 year standard warranty and since I have a 17" and not a 15" (if I had a 15, they would have replaced it). Then more research, and another call (still no), then more research later pointed me to this page:
which clearly states that, "For MacBook and MacBook Pro systems with Intel Core Duo processors, this program extends repair coverage on the battery for up to two years from the date of purchase of the computer."
So I called them yet AGAIN, and pointed this out to them and only then did they finally admit to me that I was in fact still covered because this was their own faulty product.
Terrible, terrible, terrrrrrible customer service (during my first call, the operator was shocked to hear that the 15" inches batteries [which had the recall of course] were having issues), but after enough complaining and me showing them their own press release they finally agreed to replace it.
HP's Jon Rubenstein told us that his company wanted to veer in a new direction, and veer it surely did -- the HP Veer 4G will arguably be the smallest fully-functional smartphone on the market when it goes on sale May 15th.
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Yeah funny thing, I had this same problem with my 17" and I called Apple and they WOULDNT replace it for me, since I'm 5 days over my 1 year standard warranty and since I have a 17" and not a 15" (if I had a 15, they would have replaced it). Then more research, and another call (still no), then more research later pointed me to this page:
http://www.apple.com/support/macbook_macbookpro/batteryupdate/
which clearly states that, "For MacBook and MacBook Pro systems with Intel Core Duo processors, this program extends repair coverage on the battery for up to two years from the date of purchase of the computer."
So I called them yet AGAIN, and pointed this out to them and only then did they finally admit to me that I was in fact still covered because this was their own faulty product.
Terrible, terrible, terrrrrrible customer service (during my first call, the operator was shocked to hear that the 15" inches batteries [which had the recall of course] were having issues), but after enough complaining and me showing them their own press release they finally agreed to replace it.