Best Buy confirms it sold virus-infected Insignia photo frames, no recall in the works
Paul Miller|@futurepaul|January 24, 2008 9:46 AM
Best Buy's house-brand Insignia photo frames are indeed virus-infected, but now it appears Best Buy is doing something about it. Unfortunately, info is still slim at the moment from company lips. Best Buy says it's "connecting with our customers who may have been impacted," and has pulled remaining inventory from the shelves, but there are no plans for a recall of the infected NS-DPF10A, and Best Buy won't specify what specific type of malware we're dealing with. Best Buy seems to think that anti-virus software should have no problem dealing with the old-ish trojan in the frames, and recommends customers plug the frame into a PC and run some current anti-virus software to eradicate the malware. Macs are unaffected, and Apple could be seen on the playground making smarmy remarks about the incident to anyone who'd listen.