pulling Nineteen Eighty-Four off of our Kindles. In fact, the guilt expressed in this public apology is comparable to a modern day Dimmesdale -- he may have even seared a mark into his flesh for all we know. The short message calls the company's "solution" to what happened "stupid, thoughtless, and painfully out of line with our principles," adding that he and the company "deserve the criticism we've received." Look Jeff, we're still gonna be appalled by these beyond the pale actions even if you say it won't happen again... but if you really need a hug, we'll be here.
[Via New York Times]