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Sony Ericsson Satio sales suspended after bugs discovered

Thomas Ricker, @trixxy
November 24, 2009
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Adding insult to Sony Ericsson's injurious bottom line, Carphone Warehouse and Phones 4U shops (the UK's largest mobile phone retailers) have halted sales of the SE's Symbian-powered Satio handset after a high number of customer returns and complaints. A "software glitch" reportedly causes Sony Ericsson's flagship device to power down when users try to access certain applications -- unfortunately, the issue can't be patched via an over-the-air update. A little digging into CPW discussion forums reveals multiple complaints of freezes, crashes, under-performing batteries, and bizarre interface behavior. Both the Carphone Warehouse and Phones4U will offer "new phones" to customers fed up with their Satio. Richard Dorman, senior marketing manager at Sony Ericsson, concedes the issue and assures us that it should be sorted by Christmas. Until then, you can still purchase the handset directly from Vodafone, Orange and T-Mobile... but really, why would you? The Satio's not the only dubiously-spec'd 12 megapixel cameraphone on the market.

[Thanks, ugotamesij]



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