Latest in Brick

Image credit:

First Windows Phone 7 update not going smoothly for some Samsung handsets (update: Microsoft suggests temporary fix)

Chris Ziegler
February 22, 2011
Share
Tweet
Share

Sponsored Links

So this is why they do phased rollouts, eh? If Twitter is the font of truth and reality that we suspect it to be, it sounds like users of some Windows Phone 7 models by Samsung are struggling with that minor first update that Microsoft started pushing this week. Basically, it sounds like the update isn't consistently completing; it some cases, users get an error message, and there doesn't appear to be any way to roll back or restore the prior firmware and get the phone back to a working state. Mass bricking is probably the greatest fear of software engineers before deploying handset updates to the field, so it's a good thing they're taking it slow; of course, that's not much consolation to the folks who are stuck making a call (on someone else's phone) to Samsung support.

[Thanks, jdog25]

Update: the::unwired is reporting information straight from Microsoft on how to fix a "bricked" device that doesn't complete the update, and it's deceptively simple: just pull the battery, put it back in, and turn the phone on. Failing that, perform a hard reset. Either way, the company is recommending you don't attempt the update again until the phone reminds you, which it says will happen in about three days.





All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Share
Tweet
Share

Popular on Engadget

Netflix is raising the price of standard and premium plans in the US

Netflix is raising the price of standard and premium plans in the US

View
Microsoft Excel spreadsheets now take custom live data

Microsoft Excel spreadsheets now take custom live data

View
Jabra Elite 85t review: Noise-blocking comfort that rivals the best

Jabra Elite 85t review: Noise-blocking comfort that rivals the best

View
Intel's 11th-gen Rocket Lake desktop CPUs will max out at 8 cores

Intel's 11th-gen Rocket Lake desktop CPUs will max out at 8 cores

View
Watch a self-driving Roborace car drive directly into a wall

Watch a self-driving Roborace car drive directly into a wall

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr