- Attractive and refined hardwareExcellent screen and cameraImpressive battery life
- Sense is nonsenseFroyo instead of GingerbreadCrapware galore
There's no doubt that the Incredible 2 is an extremely handsome, if not sightly austere looking handset. It's much like the interior of a late 20th century BMW -- all class, all business, and all black. Compared to the original, it's slicker and softer, with rounder edges and much better build quality thanks mostly to the ultra-rigid machined and anodized black aluminum screen bezel. Gone are the old model's whimsical red accents, red innards, and red battery. Instead you'll find a translucent black chassis and a black battery under the hood. Even the bevel around the earpiece is finished in black. Yes, this is Darth Vader's phone, the Droid he's been looking for. The back cover features the same grippy soft-touch finish and unique layered motif as the Incredible, but instead of two "steps", there's only one this time around. Like the HTC ThunderBolt, the Incredible 2 includes contacts (missing from the Incredible S) for an optional inductive charging back, and integrates some of its antennae into the battery door. Pop the cover, and there's a Verizon / Vodafone SIM under the 1450mAh battery plus a 16GB microSD card pre-installed.
The 4-inch WVGA Super LCD display deserves a special mention. It's one of the best LCD-based panels we've come across -- bright without any leaks or spots, with naturally saturated colors, deep ink-like blacks, and superb viewing angles. Other than pixel density, it gives the iPhone 4's IPS screen a run for its money and even warrants a nod or two from the notoriously smug Super AMOLED crowd. We've mentioned the trick capacitive buttons before, which rotate when the handset switches between portrait and landscape for apps that support both display modes. It turns out the buttons are drawn by groups of tiny LEDs which are turned on and off based on orientation.
Battery life is excellent for an Android smartphone. Starting from a full charge, the Incredible 2 managed 36 hours and 40 minutes of up time before we decided to plug it back in with 7% battery life remaining. That was mostly light use -- reading email (3 accounts), checking Twitter, and occasionally replying or posting -- with all the radios (except Bluetooth) turned on. Still, this included 30 minutes spent with the handset strutting its stuff in front of the camera for our video review, 20 minutes being used as a hotspot, taking / uploading a few full-size pictures, and only 6 hours idling while we slept.
The camera on the original Incredible was no slouch. It could be coaxed into taking fantastic shots given enough care and attention. The Incredible 2 takes this formula to the next level, with a camera that's capable of producing amazingly realistic pictures without too much effort. It features HTC's next generation 8 megapixel sensor with autofocus optics (also found on the Thunderbolt) plus a dual-LED flash. Color balance and exposure are top notch. Low-light performance is impressive. Noise is kept under control without compromising detail. In fact, we're pretty sure we're dealing with a backside-illuminated sensor here. There's a certain clinical precision to the pictures captured with the Incredible 2 that we've really come to appreciate -- the camera simply gathers a tremendous amount of information, resulting in amazing shots.
The Incredible 2 captures 720p (HD) video at 30fps with decent results. While it performs significantly better than its predecessor, video recording isn't as stellar as photography. The frame rate isn't quite as smooth as with some other devices (the iPhone 4 comes to mind), and sound quality leaves room for improvement. The camera interface offers a plethora of settings: there's touch-to-focus (for both stills and video), flash mode, Photo Booth-like effects, and additional options nestled within the menus (such as timer, exposure, while-balance, resolution, ISO, and face detection). The digital zoom is activated by pressing the volume rocker or by using an on-screen slider. Unfortunately, there's no dedicated 2-stage camera button, no panorama mode, and the 4-inch Super LCD display, while gorgeous, tends to wash out in direct sunlight, making it difficult to properly frame shots.
While the Incredible 2's hardware is supremely refined, things are bittersweet on the software front. It's running Sense, which we've reviewed in detail alongside the Incredible S. We appreciate that it brings a polished, friendly, and consistent user experience across HTC's multitude of devices, and also provides the company with a strong brand identity, but we're just not fans. The problem is that with each revision of Sense we feel more alienated from what we came looking for in the first place, namely Android. Sense is starting to look and feel like its own OS -- Android in a parallel universe -- with almost every aspect of the user interface getting customized, and deviating significantly from the Android way. Certain changes are positive, like the cool time / weather widget, the fast boot feature, and the much improved music player. Others are frustrating, like the the convoluted dialer / call log and the poor keyboard layout (who decided to put the hide button just below the shift key?!) We realize that it's all a matter of taste, and that some people will choose to go down the rabbit hole into Sense wonderland, but we're purists. So HTC, give us a way to disable Sense, and all will be forgiven. Oh, and third-party launchers and keyboards don't count - like most people, we don't have the time or interest to customize our phones beyond installing a few apps.
The most glaring issue we have with the Incredible 2 is the criminal amount of crapware that Verizon decided to pre-load on the handset -- apps that can't be removed and will forever litter the app tray. Some of them, like Adobe Reader, Kindle, Quickoffice (basic version), Skype, and Slacker are apps you'd likely want to install anyway. Others, such as Blockbuster (a shortcut to the Market), Let's Golf 2, NFL Mobile, and NSF Shift don't have the same widespread appeal, but are passable. But it's with apps like City ID, My Verizon Mobile, V CAST Apps, V CAST Media, V CAST Music, V CAST Tones, V CAST Videos, and VZ Navigator that things become downright ludicrous. Apparently Verizon wants to lump its sexy flagship 3G Android smartphone together with its generic dumbphones by contaminating it with utterly meaningless carrier-branded apps and services. We can only hope that a few heads will roll in Verizon's marketing department after we publish this review, and that common sense prevails with a Gingerbread update that allows us to uninstall the offending apps.