Latest in Calibration

Image credit:

HP acknowledges complaints about the HP Envy 15's color calibration, will release a tuning utility in the 'coming weeks'

Dana Wollman, @danawollman
March 8, 2012
Share
Tweet
Share

Sponsored Links

If you remember, we had some mixed feelings about the HP Envy 15's IPS display when we took the laptop for a spin earlier this year. On the one hand, it offers wide viewing angles, deep contrast and rich saturation. (Not to mention, when are we ever going to complain about 1080p resolution on a 15-incher?) Still, as many disgruntled forum posters have pointed out, the color calibration seems off against other displays, with reds skewing orange and purples veering into bluish territory. At the time, we reached out to HP for comment and were told to sit tight while the company investigated the issue. Well, today we got an answer, and while the outfit is stopping short of admitting any sort of defect, it is willing to concede the color tuning is different, to say the least. Better yet, it's promising a fix for those incapable of un-seeing it. In a statement, HP's PR team said:
HP understands that some customers have expressed concern regarding the appearance of the color red in the ENVY 15 full High Definition (HD) panel, and we wanted to reassure our customers that this panel is functioning properly.

HP ENVY Series notebooks use optional premium LED-backlit display panels that have a higher color gamut (range of viewable colors), brightness and viewing angles than many display panels. This means that some colors may appear differently than they do on other displays.

A company rep added that over the "coming weeks" HP will release a tuning utility that will allow users to adjust the color settings, making those reds redder, et cetera. It's still unclear how extensive these options will be (after all, HP is still steering the most discerning customers toward its DreamColor offerings), but something's most likely better than nothing, right?

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Share
Tweet
Share

Popular on Engadget

The 2020 Engadget Holiday Gift Guide

The 2020 Engadget Holiday Gift Guide

View
Scientists might know why astronauts develop health problems in space

Scientists might know why astronauts develop health problems in space

View
Volkswagen may release a small EV for as little as $24,000

Volkswagen may release a small EV for as little as $24,000

View
Vizio's rotating Dolby Atmos soundbar is $400 off ahead of Cyber Monday

Vizio's rotating Dolby Atmos soundbar is $400 off ahead of Cyber Monday

View
Hacker sells access to hundreds of corporate executives' email accounts

Hacker sells access to hundreds of corporate executives' email accounts

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr